Senior Receptionist

Job DescriptionSenior Showroom Host / ReceptionistShift: Tuesday to Saturday 8:30am – 6:30pm (45-hours per week)Our client is a prestige car dealership who are looking to recruit a Senior Receptionist / Showroom Host to join their existing team.This role is based in Hatfield area, and would be on a Temp to Perm basis for the right candidate.
The permanent basic salary will be £31,265.
Initial temp rate will be based on £12.00 per hour.As Senior Receptionist / Showroom Host you will oversee a small team of Receptionists, and will be hands-on answer incoming calls in a polite and professional manner, welcome guests visiting the dealership and deliver outstanding customer service.
You will need to be able to build a rapport with customers, establish their needs quickly and assist in any way required.Senior Showroom Host / Receptionist Role:Greeting customers, introducing to service, parts & salesAnswering telephone in a polite and professional manner.
Document call enquiry logs, and relay messages as requiredProviding refreshments to customers whilst they waitKeeping the showroom friendly and under controlAdministration duties for the running of the dealership, holiday cover, sickness records, Health & safetyCustomer satisfaction recordsMust be able to work with initiative under pressureAbout You:Experience using AVAYA phone systems would be a distinct advantageCreate a memorable, and personal, guest experienceYou will need to be highly organisedExcellent computer skills – Must be trained on ExcelHave a smart appearanceExcellent telephone mannerEnthusiasticPackage:Temp rate will be £12.00 per hourPermanent benefits include:Bonus SchemeCompany BenefitsPrivate Medical25-days holiday (pro-rata)