Job summary Modality LLP is alarge-scale provider of NHS and private Outpatient Services, renowned for itsinnovative approach to delivering efficient pathways for patients requiringspecialist care, leading to high-quality patient outcomes.
We work inpartnership with a number of hospitals across the country to collaborativelyredesign outpatient services with more care being delivered in communitysettings.
We also deliver private care for patients with private medicalinsurance and for self-pay patients.
We are recruiting a SeniorOperations Manager to oversee the day-to-day operational management of a portfolio of our NHS services.We are seeking dedicatedpostholders to join our team and who can display our CARE values: Commitment,Accountability, Respect and Excellence.This job is suitable forindividuals have a passion for working in an agile manner ensuring ahigh-quality service is provided.
The postholder(s) will be committed to undertakeany other duties commensurate with the role, within the bounds of their owncompetence.As an employee with us you can benefit fromEnrolmentto the NHS pension schemeAnnualleave minimum 27 days, plus 8 days bank holiday pro rataEmployeediscounts and benefits schemeEmployeeassistance programme (EAP)Educationand career pathwaysEnhancedFamily friendly policiesFlexibleworkingWellbeingsupport and initiativeIf you are interested in joining us, please read on Main duties of the job The purpose of this roleis to lead the day-to-day operational management of a portfolio of ModalityPrivate services.
The post holder will be responsible for working alongsideclinicians, back-office teams and marketing partners to ensure delivery ofhigh-quality services for self-pay and private medical insuranceclients/patients.
The Senior Operations Manager will also be required tointerface with the senior management team of Modality NHS services.
About us Modality LLP is a provider of NHS community outpatient services within a number of regions across the UK.Our service offer and expertise include:Over 15 years of experience of delivering community outpatient services Contracts with ICBs and hospital providers A diverse clinical workforce of consultants, GPs with extended roles, specialist nurses and allied health professionals Delivery of over 160,000 patient consultations per year Delivery of 1st consultations within a maximum of 4 weeks from referral from a choice of community locations, 7 days per week Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.
Job description Job responsibilities Please refer to the supporting documents section to retrieve the JDdetailing the core responsibilities of this role.You will love this job if you have a passion for patient care and fordeveloping and delivering new and innovative patient pathwaysIf you feel this is the ideal career and looking for a daily challenge,we welcome an application for you to join our growing team of likemindedpeople.Please noteModality LLP reserves the right to close this vacancy at any time during theadvertising period.
Pre-employmentVaccinationsAs part of recruitment to the Modality Partnership, we willbe checking the vaccination status of all new starters so that we can manageindividual and environmental risks.
We will offer support to those who may beundecided about vaccinations.
Some vaccinations for certain roles aremandatory, and you will be asked to provide evidence of this where there is amandatory requirement.
Right to work checksAll applicants invited for interview will need to prove theirright to work in the UK at the interview stageReferencesReferences must be secured prior to beginning employment, onemust be your current or most recent employer.Employment historyYou must notify us of any employment gaps of 6 weeks or more.
Person Specification Skills Essential Highly organised Proven track record of developing and maintaining effective working relationships with partner organisations Extensive experience of working in an operational environment Extensive experience of managing large teams Excellent written, verbal and presentation skills Strong leadership/management skills Ability to lead complex negotiations with internal/external partners Excellent time management skills and ability to work under pressure Excellent IT skills Experience in developing and implementing services Personal Qualities Essential Flexible can do attitude with a confident, friendly and approachable manner Able to work autonomously and take direction and feedback To confidently deal with complex issues including effective negotiation and influencing skills and escalate to the appropriate person/forum accordingly Creative approach to work Confident in presenting information/updates to stakeholders Ability to remain calm under pressure Willing to travel nationally, where required Knowledge Essential Extensive operational experience in a relevant senior role within the NHS and/or private sector Degree and postgraduate level educated or equivalent experience Experience of working in a healthcare environment in a similar capacity, preferably within the private sector Good understanding of the national and local context around NHS, self-pay and private medical insurance services