Job summary As part of the senior estates and facilities management team, the postholder will be responsible for the overall management of all soft FM (facilities management) services across Pennine Care NHS Foundation Trust (PCFT)'s footprint.
The postholder will be accountable for all in-house services/staff as well as the appointment and monitoring of all contracted services.
The postholder will be responsible for full budget management of both in-house and outsourced FM services.
The postholder will be responsible for ensuring services are compliant with policies, external and local standards and all applicable legislation.
The postholder must also ensure that the FM services continually meet the needs of the clinical and non-clinical services through the effective management of in-house services and robust contract management.
Whilst the postholder will have detailed knowledge of all soft FM services, they will be the lead subject matter expert (SME) for catering services across the Trust, referred to as the 'Competent Person', as well as the Trust's appointed Food Safety Specialist.
The postholder will provide the lead and expert advice on behalf of Facilities towards the ongoing implementation of the National Standards of Healthcare Food and Drink 2022.
The postholder shall also be the SME for cleaning across the Trust and lead any initiatives relating to cleaning services with detailed knowledge of the National Standards of Healthcare Cleanliness 2021.
Main duties of the job The postholder shall ensure there is the sufficient resource and planning in place to effectively deliver and manage all in-house soft FM services in line with service requirements 365 days a year.
Main duties include to: Manage and monitor all external contracts and contractors providing soft FM services, including service level agreement (SLA) providers with regular performance review meetings and market testing.
Lead and motivate a team of managers and supervisors to deliver quality soft FM services through effective communication and engagement.
Have a detailed understanding of the National Standards of Healthcare Cleanliness 2021.
Efficient management of delegated facilities budgets, including service contracts with both commercial and NHS / Local Authority providers.
Identify and propose annual cost improvement schemes as a contributor to the overall Trust Value Improvement Programme.
Form part of the wider capital, estates and facilities senior management team.
Hold regular review meetings with service managers, clinical leads, quality leads etc.
to discuss soft FM services.
Attend the Trust's nutrition/food group as a main representative for facilities services and food safety specialist.
Participate as part of the management on call estates service on a rota.
About us We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services.
We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post.
We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Job description Job responsibilities Please see the attached job description and person specification for further information on this role.
Person Specification Education / Qualifications Essential Educated to degree level Short courses and/or experience to masters level Continued professional development L4 food safety qualification HACCP training Desirable NEBOSH Facilities management qualification Member of IWFM Member of Hospital Caterers Association Experience Essential Experience delivering and managing soft FM services either in-house or via an outsourced provider Experience managing a large multiskilled workforce Experience working as part of a senior management team working with a range of different stakeholders.
Experience of dealing with external regulatory bodies CQC, EHO.
Experience of tendering soft FM services.
Experience contract managing external soft FM service providers.
Experience benchmarking facilities services and reviewing service level agreements and contracts.
Experience of developing and delivering financial plans and budget setting / budget plans.
Experience providing subject matter expert advice on facilities in healthcare with refurbishments, new builds etc.
Experience as subject matter expert in catering and cleaning services.
Experience writing succinct reports to relay information to different types of stakeholders.
Experience of writing business cases.
Experience managing in-house and/or outsourced catering services.
Desirable Experience working to NHS standards, such as NHS Standards of Healthcare Food and Drink 2022.
Experience working in a mental health NHS organisation.
Knowledge Essential Knowledge of NHS Standards, HTMs and key guidance pertinent to all facilities services Knowledge of PLACE assessments and CQC.
Knowledge of infection, prevention and control (IPC) requirements within soft FM services within healthcare.
Knowledge of budget management and budget planning across multiple services.