Sales Administrator

Responsibilities: - Accurately process orders received via phone and email.
- Offer product advice, with the ability to upsell or suggest alternative products.
- Coordinate with Warehouse and Purchasing teams to monitor delivery progress.
- Resolve customer complaints and manage delivery issues with couriers.
- Develop strong product knowledge to better meet customer needs.
- Collaborate effectively within a small, busy team, engaging in various business processes.
Requirements: - Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced, multi-functional role.
- Positive attitude and flexibility to meet evolving business demands.
- Excellent organisational skills with strong attention to detail.
- Previous experience in sales or administration is preferred.
If you are a proactive individual with solid administrative skills and a passion for supporting sales, we encourage you to apply Benefits: - Company pension - Free and on-site parking - Supplemental Pay: Bonus scheme