Retirement Living Services Team Leader (Social Housing) - Ongoing temporary position We have an exciting opportunity to recruit a Retirement Living Services Team Leader on behalf of a well-established housing association in the Northwest.
You will be overseeing a team of 7 Scheme Managers, to ensure the efficient delivery of high-quality, customer-focused housing management and support services across a designated portfolio of retirement living schemes within Merseyside & Cheshire.
This is an ongoing, temporary position contracted at 35 hours per week, with hybrid working.
Your new role Overseeing a team of 7 Scheme Managers to ensure KPI's relating to voids, allocations, tenancy/leasehold management, customer safety and wellbeing are met.
Leading on allocations, working closely with partners, local authorities and care teams to maximise income and achieve targets Ensuring your area remains fully compliant with health, safety and safeguarding legislation Responding to queries and complaints from local MPs and customers.
Maintain a positive environment for resident engagement, lead on resident meetings, listen & respond to feedback in line with company values and business priorities.
Management of budget and services for your area What you'll need to succeed Good knowledge and understanding of current housing management legislation and the principles of housing & tenancy management including health, safety and risk Experience of managing a dispersed team of staff Ability to produce clear, well-structured information to aid effective decision-making and ability to work autonomously with minimal supervision Ability to create a positive & resilient team, listening to customers and making them feel heard Driving licence, access to own vehicle with valid business insurance What you'll get in return Ongoing temporary contract with hourly rates up to £25.50 per hour Weekly pay Option to be paid via PAYE or Umbrella Temp to perm potential Hybrid working with mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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