Regional Horse Adoptions Facilitator – Shropshire, Surrounding Counties & Wales

Description Contract: Permanent, part time   Salary: £16,254 - £18,895 per annum (£27,089 - £31,499 FTE)   Location: Homebased within Shropshire or Staffordshire   Closing date: Sunday 8 December 2024   Interview dates: 16 & 17 December 2024     Are you passionate about making a difference for horses in need?
As a Regional Adoption Facilitator, you'll have the rewarding opportunity to connect these beautiful animals with loving homes across Shropshire, the surrounding counties, and Wales.
More about the role In this fulfilling part-time role, you'll work closely with our dedicated Adoption Coordinators to help implement the Blue Cross strategy, focusing on effective horse adoption services, including home direct placements.
You will oversee the post-adoption process in your region, ensuring smooth transitions and making space for new cases.
Your efforts will enhance the lives of horses and the families who welcome them into their homes.
A glimpse into your week:   Conduct home checks and visits—both in person and virtually—to ensure every horse is placed in a safe environment.
Collaborate with our Rehabilitation, Trainer, and Behaviour Advisor (RTBA) team to address any horse behaviour challenges and support successful placements.
Match horses with suitable owners and offer ongoing support throughout the adoption journey.
Recruit and manage a network of enthusiastic volunteers, including a regional volunteer manager, to assist with assessments and checks.
Coordinate visits and build partnerships with external charities that align with our mission, enhancing our reach within the community.
Ensure every interaction with potential adopters is informative and supportive, guiding them in finding the perfect horse for their family.
This home-based position offers flexibility and involves travel across your designated regions, including Shropshire, Cheshire, Staffordshire, West Midlands, Worcester, Herefordshire and Wales.
Your schedule may include weekends and evenings to accommodate the needs of the role.
You'll use your own car for work-related travel, and we'll reimburse you for business mileage.
This part-time role consists of 22.5 hours spread over three days each week, which may include weekends and bank holidays.
For a more detailed look at the role and its requirements, please see the attached job description.
About you We're looking for someone who shares our passion for animal welfare and has a background in client-facing roles within horse-related environments.
We anticipate that suitable candidates will reside in either Shropshire or Staffordshire to effectively cover these regions.
With a client-focused mindset and the ability to remain calm under pressure, you'll be equipped to make informed decisions that benefit both horses and their new owners.
Strong communication and interpersonal skills will help you build positive relationships with clients and colleagues.
We seek a trustworthy, proactive, and enthusiastic individual.
Your problem-solving abilities will be essential as you navigate challenges and manage tasks effectively.
With resilience and emotional intelligence, you will support clients and colleagues with empathy, contributing to the well-being of Blue Cross horses and the families who adopt them.
Knowledge, Skills, and Experience:   Understanding of matching considerations for horses and homes.
Full driving licence with access to your own vehicle.
Minimum BHS Stage 4 or acceptable equivalent qualifications or experience.
Practical knowledge and experience in horse care and management.
Experience in assessing horses, riders, and their environments.
Excellent communication skills with a talent for building rapport with clients.
Proven experience delivering high-quality customer service in a dynamic environment.
Good IT skills and experience with various computer applications.
Strong organisational skills and the ability to distil important information.
While not essential, having the following would be a plus:   Experience working with volunteers.
Client relationship management experience.
Understanding of safeguarding issues.
How to apply      Click the apply button below and complete the online application process before the closing date on Sunday 8 December 2024 .
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits???? Our people are the most important part of delivering our purpose.
If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can.
We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:   Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)   Programmes for physical and mental wellbeing support   Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   Free physiotherapy advice and face to face intervention   Health cash plan   Unlimited access to an employee assistance programme   Pension scheme with enhanced employer contribution   Professional fees paid with Continuing Professional Development and personal development support.
Life assurance   20% discount on Pet Plan pet insurance   Enhanced family friendly policies   Recognition scheme   Annual volunteer days   Charity worker discounts across a variety of retailers   To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families.
We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive.
With your support we can give back to more pets and their families who need our help.
Pets change lives.
We change theirs.
Our commitment to diversity and inclusion    We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation.
As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch either via email at ****** , via telephone on 01993 825515 or if you would prefer a video call then we can arrange this using Microsoft Teams.
Our values      Our values define the way we do things.
We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate : We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times   Courageous : We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking   Inclusive : We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you