Job summary Ward D35 is looking to recruit an enthusiastic, self-motivated receptionist to complement our existing friendly team.
We cover a wide range of surgical specialties providing inpatient care to children from 0-18 years, and you will be expected to support our patients and families throughout their journey.Our service operates 24/7 Main duties of the job In addition to the below summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
You will be a conscientious and enthusiastic team player with excellent organisational and communication skills.
You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable.
You will be able to understand and accurately convey verbal and written information.
Your involvement in our team will help fulfil our commitment to delivering excellent quality care to our patients.
Duties include greetingpatients & visitors when they arrive onto the ward, booking appointments as well as clinical note preparation and supporting the nurses with any administration tasks as required.
About us With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population.
We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH.
We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.
With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are We are the first Pathway to Excellence accredited Children's Hospital in Europe.
Job description Job responsibilities You will be answering calls, speaking with patients and their relatives and communicating within the team.
It will be expected that you will carry out the day to day duties which will include answering calls, dealing with relatives, patients and staff, making up admission packs, admitting and discharging patients on/off the system in a timely manner to ensure flow.Filing, photocopying, pharmacy, cleaning, tidying, stocking and ordering are a few of the responsibilities you will have on a day to day basis.You will work closely with the team and will be expected to use and be competent in Careflow, Notis, and any other ICT required to perform the job.
Person Specification Previous experience Essential Experience of reception work Experience of entering and retrieving data from a computer Desirable 1 year experience of working in a health care setting Analytical and judgement skills Essential The ability to pass on information accurately to registered staff Desirable Have an awareness of safeguaring children and young people Training & Qualifications Essential Good standard of literacy and numeracy