Job summary Weare looking for an enthusiastic and hard-working Medical Receptionist/Administratorto join our friendly team in the beautiful village of Godstone.
The position is full time based on hours per week Monday-Friday.
This will be acombination of shifts either 8:00-16:00 or 10:30-18:30 with occasional latenight cover until 8pm on a Thursday.Please note we may close the vacancy early if we receive sufficient applications.
Main duties of the job The mainresponsibilities of this role include dealing with patient enquiries face toface, over the telephone, and through our interactive website using digitaltriage as well as communicating with GPs and other healthcare professionals toensure that an efficient service is provided to our 7,000 patients.Dailyadministrative tasks will include booking appointments, prescription management,registering new patients, managing the practice email inbox and scanning andcoding all incoming correspondence including clinic letters from hospitalconsultants and discharge summaries.We are currently transitioning clinicalsystems from EMIS Web to SystmOne.
Full training will be provided on the newsoftware along with the Accurx messaging platform.
This is avaried role offering training and development opportunities in house and acrossthe wider DHC GP Federation.
This role is suited to someone who enjoys workingin a fast paced environment where each day brings new challenges and successes.
About us The contract for the surgery was taken over by DHC in January 2022 and has gone from strength to strength in recent years.
The team is growing rapidly with the addition of care coordinators, a clinical pharmacist, three clinical lead GPs and a new management team.
We are a vibrant and friendly team, devoted to delivering a high standard of healthcare and customer service to our patients.Dorking Healthcare (DHC) is an organisation that provides a wide range of quality healthcare services in Surrey and Sussex.
We are registered with the CQC (Care Quality Commission) receiving a Good status in our most recent inspection, we are an accredited AQP (Any Qualified Provider).
Our vision is to continually improve local services for patients by offering first-class care and shorter waiting times.A can-do attitude is a vital asset at DHC and we are looking for like-minded individuals to work with us who share the same approach and work ethic.The benefits we offer include:Competitive salaries Membership of the NHS pension scheme 27 days annual leave plus bank holidays, increasing with length of service Access to an Employee Assistance Program Opportunities for training, development and career progression Some of our sites have free on-site parking (subject to availability)We aim to be an employer of choice and conduct annual staff satisfaction surveysDHC actively encourage and promote diversity, ensure all voices are heard and included and are committed to equal opportunities for all.
Job description Job responsibilities The main aim for this job roleis ensure the smooth running of the surgery for patients and clinicians throughoperating an effective and efficient appointments system and providingadministrative support to all members of the practice team.
Person Specification Experience Essential Previous successful administration experience in a similar role (minimum of one year) Experience of using Word and email Qualifications Essential Studied to a minimum standard of GCSE (Grade A-C) or equivalent, in English and Maths Skills and Aptitudes Essential A good attention to detail and maintaining accuracy in all work Organised, good time management skills Able to cope with a busy workload Positive approach, calm under pressure Ability to form and maintain good working relationships with colleagues and patients Ability to work constructively as part of a small team Able to maintain confidentiality at all times Other factors Essential Efficient and meticulous approach to undertaking tasks This role does not meet the visa sponsorship criteria.
Can you confirm that you have the right to work in the UK?
This role is based at Pond Tail Surgery in Godstone.
Can you confirm that you will be able to reliably commute to the place of work?