Job summary South Hornchurch Medical Practice located in Rainham is looking to recruit a part-time Receptionist/Administrator working 15 hours a week, over 3-4 days to join our existing friendly, hardworking team.You must be flexible to cover holiday and sickness leave.
Main duties of the job The successful candidate will ideally have previous GP receptionist experience and can demonstrate excellent interpersonal and organisational skills.
The main duties include:Greeting and directing patientsBooking appointments via the telephone and face to face.Processing prescription requests.Scanning clinical letters and coding.Booking patient transport.Admin duties About us South Hornchurch Medical Practice is a growing GP surgery located in Rainham.
We are passionate about providing a friendly , supportive and caring medical service to all our patients.We have one lead GP and 2 locum lady doctors, an ANP, a Practice Nurse, HCA and a GP Assist, Practice Manager, Assistant Practice Manager and a team of receptionists.
Our surgery works closely with Havering South PCN and benefits from a Physiotherapist/ Pharmacist/ Dietician/ Health and Wellbeing Coach/ Social Prescriber and Care-CoOrdinator.Our staff are friendly and hardworking and together we provide a high level of care to the local community.
Job description Job responsibilities Patient contact:Welcoming patients and visitors, and acting as a point of contact for patients, doctors, and other staff Communication:Answering phones, booking appointments, and responding to patient and staff queries Administrative tasks:Filing, record keeping, and distributing documents Patient care:Providing general information and advice, and helping patients in distress Practice management:Ensuring the practice is clean and tidy, and opening and closing the premises IT:Using practice IT package- EMIS Web to book and cancel appointments, issue prescriptions and action daily tasks.
Booking patient transport.
Person Specification Qualifications Essential GCSE grade A to C in English and Maths Excellent IT Skills Experience of working in a Healthcare setting.
Desirable Experience of working in a GP Practice - at least 1yr.
Knowledge of EMIS Web clinical system.