We are looking for a Receptionist to join our restaurant and bar team @ Broadwick Soho.
Why us?
We are bringing the spirit of Soho to life in a glorious hotel.
Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, at an exciting hotel, restaurant and rooftop dining bar in the heart of Soho.
We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other colleagues and guests.
We also enjoy and take immense pride, in doing so.
The way we treat others is how we would like to be treated ourselves and is at our core.
We want our hotel to reflect Soho in all its glory.
We praise diversity, inclusion and forward-thinking.
If you love people and creating new memories for them through personalised service and diligence; we look forward to receiving your application - apply now.
What is in it for you?
Inclusion in the Tronc scheme which includes Rooms and F&B service charge 30 days holiday inclusive of bank holidays increasing with the length of service Bravo Broadwick – our bespoke reward and recognition scheme to recognise birthdays, anniversaries and inspirational service Pension scheme, season ticket travel loan, cycle-to-work scheme Great food and drink during your shift Designer outfits that represent our spirit and personality that are fresh and ready for your shift Support from our Employee Assistance Programme and wellbeing initiatives Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles) Why You?
As a Receptionist at Broadwick Soho, you will drive the idea of being a glorious hotel that embraces the spirit of Soho, alongside making our guests feel as comfortable as we do through our beliefs of being independent, embracing, generous and exquisite.
You will ensure that Broadwick Soho's guests feel welcome and serve our guests to the best of your ability and make their experience as memorable as possible.
As a Receptionist , you will ensure the highest level of guest satisfaction by offering attentive and personalised service to every greeting guest immediately with a friendly smile and sincere welcome and respond with appropriate action and provide accurate information.
You will be resolving any problems or issues quickly, efficiently, and courteously.
What do we need from you?
Experience in a similar role in a 4* or 5* luxury establishment, ideally in the London market.
Excellent verbal communication.
Extensive knowledge of Opera PMS.
Ability to work flexible hours including weekends.
Great attention to detail Ability to work under pressure Great customer skills Computer literacy If you are interested in collaborating with us, please apply online or on our website: broadwicksoho.com/career.
Kindly note, we do not accept any applications directly.
Broadwick Soho is committed to responding to every single application.
However, due to the high volume of applications, please allow us two weeks to review and respond.
All applicants must be eligible to work in the UK.