J. Sheekey, an institution situated in Leicester Square, is an iconic seafood restaurant celebrated for its rich heritage, exceptional cuisine, and unwavering commitment to providing an extraordinary dining experience.
With a history dating back to 1896, J. Sheekey has been a favourite among Londoners, theatregoers, and seafood enthusiasts alike.
Renowned for its impeccable service and a menu showcasing the finest seasonal seafood, J. Sheekey continues to be a destination where tradition meets contemporary culinary excellence.
We are currently seeking a dedicated and accomplished Reception Manager to lead our front-of-house team.
As the Reception Manager, you will play a central role in overseeing the reception area, managing reservations, and contributing to the overall success of our establishment.
If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our fabulous restaurant.
Key Responsibilities: - Oversee the day-to-day operations of the reception area, ensuring high service standards.
- Manage and coordinate reservations, optimizing seating arrangements and guest flow.
- Supervise and mentor reception staff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Ensure adherence to company policies, procedures, and quality standards.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements: - Proven experience as a Reception Manager or in a similar front-of-house role within the hospitality industry.
- Experience with either Open Table or Seven Rooms.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and administrative tasks.
Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.