Quality And Performance Co-Ordinator

We require a meticulous, detail-oriented Aftercare Coordinator to join our Aftercare team in our Leeds office.
You will be collaborating with all stakeholders including external clients, end users, consultants, and contractors also with internal teams in Aftercare and Operations.

Ensuring that the Aftercare department fully implements and complies with company policies and procedures.
Monitoring and tracking defects periods for projects and assist in co-ordinating defects response at end of rectification periods.
Ensuring defects notifications are addressed within timescales specified in project contractual documentation.
In conjunction with Commercial department, ensure recovery of costs from relevant party wherever necessary.
Identifying recurring defects and poorly performing subcontractors and escalate within the business for intervention if appropriate.
Compiling information for preparation of management reports and dashboards relating to Aftercare performance.
Conducting familiarisation and quality visit to project prior to completion and handover.
Good understanding of construction and related terminology, able to deal with defects on a wide range of building types across various sectors.
Knowledge of common defects and issues which arise on completed projects.
Willing to travel as and when required
GMI Construction Group PLC has a Preferred Supplier List (PSL).