We are currently seeking a Quality and Insight Lead to join our team in Lincolnshire.
The requirements of the role will include: Develop and implement a Quality Management Framework, which aligns to Lincolnshire County Council Framework.
Onboard the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.
Support the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers.
To take overall responsibility for monitoring, both strengths and learning across Lincolnshire To be successful we are looking for a self-motivate individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g.
Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.
You will have experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement.
Have excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops.
An ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships.
Good geographical and working knowledge of support services available in Lincolnshire and be able to demonstrate understanding of and commitment to the goals and values of the charity.
We offer the flexibility to work from home with some travel within Lincolnshire.
In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to peoples lives.
We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification contained within our Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.
Please note that if you have not been contacted within one week of the closing date, your application has not been successful.
Carers First is an Equal Opportunities Employer Positive Collaborative Ambitious TPBN1_UKTJ