Job Title: Plumbing and Heating Engineer Location: Peterborough Salary: £35,000 - £40,000 Work Model: On-site Hours: 08:00 17:00 (some flexibility) Employment Type: Permanent ABOUT OUR CLIENT Our client is committed to delivering high-quality plumbing and heating solutions while prioritizing the well-being of their team.
They are looking for skilled, customer-focused engineers who are dedicated to providing the best solutions for their clients.
ABOUT THE ROLE As a Plumbing and Heating Engineer, you will play a vital role in our client's operations, providing exceptional service and technical expertise directly in customers' homes.
Your role will involve not only solving complex heating and plumbing issues but also building trust and strong relationships with clients.
You will collaborate with the team to overcome challenges and ensure that customers receive top-notch service and satisfaction.
ABOUT YOU: Proactive with a 'can-do' attitude.
Strong work ethic with a focus on building customer trust and loyalty.
Professional demeanor and a commitment to delivering exemplary service.
Calm and collected in challenging situations, demonstrating problem-solving skills.
Punctual and detail-oriented in paperwork and customer interactions.
Team player who values collaboration and knowledge sharing.
DUTIES & RESPONSIBILITIES Plumbing Installation and Maintenance: Install, maintain, and repair a variety of plumbing systems, including water supply lines, drainage systems, and fixtures (sinks, toilets, showers, etc.).
Conduct leak detection and repair, ensuring all plumbing installations meet regulatory standards.
Heating System Installation and Maintenance: Install, maintain, and repair domestic gas appliances, including boilers, cookers, and gas fires.
Conduct regular inspections and servicing of heating systems to ensure efficiency and safety.
Diagnosing faults and issues in gas systems Repairing faulty gas appliances, boilers, and heating systems Conducting gas safety checks and issuing Gas Safety Certificates (CP12) Adhering to health and safety regulations, including the Gas Safety (Installation and Use) Regulations.
Customer Interaction: Engage with customers to assess their plumbing and heating needs, providing clear explanations of work required and solutions available.
Build lasting relationships with clients through effective communication and exceptional customer service.
Technical Expertise: Diagnose and troubleshoot faults in plumbing and heating systems, utilizing appropriate tools and equipment.
Perform safety checks and ensure compliance with relevant regulations and standards (e.g., Gas Safety Regulations).
Documentation: Complete necessary paperwork, including service reports and compliance documents, ensuring accuracy and timely submission.
Maintain records of installations and repairs carried out.
Team Collaboration: Work alongside fellow engineers to share knowledge and solutions to technical challenges.
Provide support and mentorship to junior team members when needed.
Tool and Equipment Management: Maintain personal tools, including combustion analyzers, ensuring they are in good working condition.
Report any faulty equipment or tools to management promptly.
REQUIREMENTS Minimum of 5 years of experience in Plumbing and Heating.
CCN1 Domestic Gas Safety qualification for boilers, cookers, and gas fires (required).
Level 2 Plumbing certification (preferred).
Valid UK Drivers Licence (no more than 3 points).
Strong communication skills for daily customer interactions.
LPG ticket (desirable).
BENEFITS Mobile phone and company van provided.
Fuel allowance.
22 days of annual leave plus 8 bank holidays.
Health care benefits.
Regulatory monthly contribution towards pension contribution scheme.