Partner Support Advisor (Partner Admin) – Nisa
£23,400 plus great benefits (Work Level 6C)
Scunthorpe, in this role you'll work in a hybrid way, splitting your time between home and the coming into the office at least once a week. You'll work 1 in 4 Saturdays and be on a bank holiday rota (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy)
We're looking for a Partner Support Advisor to join our Partner Admin team at Nisa and help us make sure we get all the correct product orders to our retail partners. Our admin team consists of admin, bulks, presells and telesales.
As a Partner Support Advisor, you'll be responsible for setting up accounts and processing product orders from Nisa partners, making sure their requirements are met, and that our retailers get everything they need to give shoppers a great experience. You'll collaborate with teams and colleagues across the business, generating reports and helping to provide a consistently excellent customer service.
What you'll doSet up new accounts and manage product accessSupport partners with their bulk/ presell ordersAccurately upload and push through orders into the systemCreate Excel files and generate reportsTake delivery and order queries from Nisa partners, and help to resolve themCollaborate with teams and colleagues across all business areas to give the best service to our retailersThis role would suit people who haveIntermediate to advanced Excel skills, including the ability to use VLOOKUPs and pivot tablesSelf-motivation and the ability to work on your own initiativeExcellent organisational skills and the ability to manage multiple deadlinesA high degree of accuracy and attention to detailExcellent communication skills with a collaborative approachWhy Nisa?As part of our Nisa team, you'll get all the great benefits, training, and opportunities you'd expect in a large business like Co-op, as well as the close-knit culture and breadth of exposure that comes with working for a much smaller organisation. You'll also get:
30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services)An annual bonus (based on personal and business performance)28 days holiday (rising to 32 with service) plus bank holidaysA pension with up to 10% employer contributionsCoaching and training to support your career developmentHybrid and flexible working options to support your work/life balanceWagestream app – giving you access to a percentage of your pay as you earnBuilding a diverse working environmentWe're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.
#J-18808-Ljbffr