Job summary An exciting and unique opportunity has arisen for a friendly, hardworking and experienced Clerical Officer to join our Rheumatology Team.
We are looking for an enthusiastic and well-motivated individual with good communication, organisation and interpersonal skills, with the ability to work as part of a team and on their own initiative; you will provide vital administrative support for the Osteoporosis Clinical Nurse Specialist and Consultants.
The ideal candidates will have previous clerical experience with a high level of computer literacy and will be able to deal effectively with prioritising workload and deadlines.
The post holder must be able to work with discretion and maintain confidentiality at all post will be on a permanent basis working hours per week.
Work schedule can be discussed on appointment.
Main duties of the job To work as a member of the Rheumatology/ Osteoporosis team providing efficient and effective administration and secretarial support for the Rheumatology clinical services The Clerical officer will maintain a close working relationship with the Directorate Service Manager and Consultants as well as other medical, admin and nursing staff within the service.
The Clerical officer will be expected to routinely monitor and validate the osteoporosis/dexa waiting times, escalating issues and concerns to the Directorate Service Manager as necessary.
General administration duties such as dealing with patient/colleague queries, outpatient booking and planning and data collection will be part of this role.
Typing of outpatient clinic letters, printing of dexa reports and entering referrals onto WPAS will also be part of this role.
The post holder will be expected to manage their own workload and therefore act independently.
This post will be worked across sites to ensure the service's needs are met.
About us We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.There are also apprenticeships, work placementsand volunteering roles available.We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply Person Specification Qualification & Knowledge Essential 5 GCSEs or equivalent experience, Grade C or above Level 2 or equivalent demonstrable experience/ knowledge in Business Administration or similar Desirable ECDL or equivalent experience and/or qualifications Customer Service qualification L2 Experience Essential Experience of working in an administrative/ office environment Aptitude & Abilities Essential Excellent verbal & written communication skills Ability to work to meet deadlines Ability to prioritise Ability to use MS Office & virtual platforms Desirable Welsh speaker (Level 1) Other Essential Ability to travel within geographical area to meet business needs Able to work hours flexibly Good organisational skills