We are recruiting an online merchandiser to play a key role in running and managing web merchandising and operations effectively & seamlessly.
As an expert on converting traffic online, this role will cover all aspects of keeping the site up to date both aesthetically & commercially.
This role is based in central London office 5 days a week Main Responsibilities will include: Work alongside the merchandising team to deliver online trading tasks.
Work alongside online customer services for seamless back- end operations.
Responsible for assisting the co.uk &.com sites using multiple platforms.
Support the team on the projects sitting on the digital roadmap.
Ownership of web KPI- Gross/Net sales, Conversion, AOV, UPT.
Assist The Head of online trading on all web trading operations.
Responsible for content, product & stock accuracy on the web.
Support day to day online merch entailing customer journey from the landing page to checkout for UK and other international urls.
Take initiatives on developing a seamless user experience on the website.
Ownership of online merch including but not limited updating homepage, sorting algorithms, Sort & filter, LHN/ Top nav with Mobile first strategy.
Assist in producing weekly trade reports, sharing insights on WoW & YoY performances.
Work alongside the online executives to ensure there is consistency in all live campaigns.
Work closely with the warehouse team to ensure CS queries & stock allocation are accurate & up to date.
Responsible for flagging missing stock and raising requests for higher stock allocation for bestsellers.
Assist the merchandisers on PLP, product descriptions, accurate product recommendations etc.
on PDP.
Own the reconciliation & any investigative procedures related to both gross & net sales.
Lead & implement AB tests online with a clear view of the desired outcome.
Experience or interested in HTML or any other coding language.
Person Specification: Experience in online retail environment, preferably women's fashion.
Advanced excel, google sheets & data management skills.
Preferred- user of Salesforce Commerce Cloud.
Avid user of google analytics.
Strong communication skills.
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