ABOUT TIDEAt Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 1,800 employees.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
Who are Tide: At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
About You As an Ongoing Monitoring Analyst, you would be working on being the first line of defence in our battle against financial crime. You'll be responsible for monitoring a variety of transaction types across our customer base. This role is an important part of our monitoring and helps identify any suspicious activity that requires further investigation.
Some of the things you'll be doing: Analyzing transactions across a variety of payment types to look for signs of financial crime including fraud, money laundering and
terrorist financingSanctioning and screening some paymentsDeveloping and seeking ways to improve tools and process for transaction analysisReviewing transaction alerts, spotting inconsistencies and escalating accounts with financial crime concernsUsing a variety of tools to analyse transactions in different ways, including thematic reviewsBeing responsible for different operational activities as per requirementsWorking a shared shift patternWilling to work weekends as and when requiredUsing interpersonal & great communication skills to interact with many of Tide's internal and external stakeholders and take
initiative in a very busy, and always changing work environmentResolving member queries in a timely manner by contacting members through the in-app chat, email and through the phoneResponding to queries from internal teams and working with them closelyYou'll be a great fit if: You have good eye for detail to be able to identify suspicious activity amongst transaction dataYou have 2 - 4 years of experience working in AML and transaction monitoring in India, preferably in a highly regulated environmentYou have strong understanding and experience of CDD and EDD processes in Indian contextYou have professional work experience, preferably in financial services e.g. Banking sector and FintechYou have inclination towards asking right questions with problem solving attitude and always looking to make process leaner and robustYou have an analytical mind – able to digest large data sets and spot patterns and trends with easeYou are a quick learner, explorer, multitasker and flexible with work profileYou have exceptional communication skills – written and verbal – to communicate with the clients and company stakeholders & regulatory bodies if requiredYou are organized and able to remain calm under pressureYou are able to carry out multiple different tasks and stay organized while doing soYou are a problem solver and willing to share your solutionsWhat you'll get in return: Competitive salarySelf & Family Health InsuranceTerm & Life InsuranceOPD BenefitsMental wellbeing through PlummLearning & Development Budget15 days of Privilege leaves12 days of Casual leaves12 days of Sick leaves3 paid days off for volunteering or L&D activitiesTide is a place for everyone At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.
TIDEAN WAYS OF WORKINGAt Tide, we champion a flexible workplace model thatsupports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONEAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard.
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