Job summary This is a key role in delivering a high quality administrative service within Hammersmith and Fulham CAMHS team.
The Admin Lead will offer supportive leadership to the administration team, ensuring good quality, effective and efficient administration support is provided to the Hammersmith & Fulham CAMH Service.
They will also be responsible for assisting in the provision of a high standard physical environment in clinical and non-clinical spaces within the service.
This is a busy, responsible role, requiring excellent people and management skills, so if you are looking for your next challenge, this may be the role for you.
Due to the large volume of applications received for some positions, we shall close the vacancy prior to the specified closing date as soon as enough applications are received.
Therefore, kindly submit your application as soon as you can.
Please do not apply if your right to work is restricted, since we do not offer sponsorship for this position.
Main duties of the job To supervise and manage a team of Administrators in the Service.
This will include liaising closely with the Operational Manager.
The Admin Lead will have responsibility to: Co-ordinate administrative workloads to ensure, as far as practicable, standardised systems of work and administrative support for all teams.
Ensure adequate administrative cover is maintained in all teams at all times and to delegate work load where necessary to cover absences.
Supervise the day-to-day work of the administrators.
Advise and liaise with the team on matters relating to key administrative tasks and to ensure accuracy of data input on RiO.
Supervise orders on Integra for stock and non-stock office supplies for all CAMHS Teams.
Non stock only when requested and as agreed by the Operational Manager.
Support team administrators to use Integra to order supplies for their local teams, including phones for new starters.
Assist in the management of non-clinical issues, facilities, buildings, supplies, and ensure all equipment is set up and maintained in good order.
Ensure the Operational Manager is kept informed of any issues arising from Clinical Administration, requiring attention.
Please see the Job Description and Person Specification for full details of the role.
About us West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services.
The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs.
The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham).
We employ 4,500 staff, of whom 56% are BME.
Our turnover for 2023-24 is £426m.
The Trust is rated as 'Good' overallby the Care Quality Commission.
Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board.
The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description Job responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.
Please view as attached The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification Qualifications Essential To general GCSE standard, including Maths and English Experience Essential Minimum of three years' administration experience.
Previous experience of supervision of administration staff.
Desirable Previous experience in an NHS or other public sector setting Knowledge Essential Intermediate knowledge of MS Office Word & Excel Understanding of Data Protection and Confidentiality laws applicable to the NHS Desirable Knowledge of RiO (electronic patient record system).
Skills Essential Ability to communicate effectively to a wide range of people.
Good standard of verbal and written communication.
Excellent interpersonal skills.
Ability to prioritise a busy workload.
Able to work without close supervision and use own initiative.
Able to work under pressure and to cope with unanticipated demands.
Handling sensitive information without compromising confidentiality or trust.
Good standard of administrative skills including typing.
Able to delegate to other members of the team.
Sensitive and supportive leadership of a team.
Other Requirements Essential Willingness and demonstrable ability to work as part of a team.
Self-motivated to produce high quality work and to encourage others to do the same.
Demonstrable evidence of personal and professional development.
Desirable Demonstrable understanding of the needs of a multi-disciplinary team.