Network Engineer Salary: Up to £50k DOELocation: Truly Hybrid The Role Working within the Network Engineering team, our Network Engineers are responsible for building, operating, maintaining and routine deployment of our clients core IP, transit and peering, distribution, access, datacentre and exchange networks.
Ideally you will have hands-on operations experience within the ISP industry as you join the Network Engineering team.
Reporting to the Network Engineering Team Leader, you must have an excellent track record within a Network Engineering role and have a genuine interest in developing your technical and soft skills.
Working closely with your team colleagues, you will be a positive communicator and a proactive team member.
The ability to work within a team and to deadlines is also essential.
You will be a point of escalation for the NOC team, demonstrating problem solving skills and ability to learn quickly and adapt skills and knowledge.
Part of your responsibilities will be the participation in a 24x7 call-out rota (after qualifying period).
In carrying out these activities you will proactively contribute to and support the development of junior members of the network engineering team to ensure we can continue to achieve our goals for the department..
The products, services and vendors within scope for this role are: Copper, LLU and FTTX Ethernet, IP-VPN, QoS and VoIP Core IP, transit and peering, distribution, access, datacentre and enterprise networks Juniper, Cisco, Arista and Huawei Monitoring and Graphing platforms Network Automation Objectives Ensure our core network is operated to achieve required levels of security, availability and performance.
Quickly and effectively deal with faults and incidents, ensuring escalations and communication are dealt with in a timely manner.
Participate in projects to implement changes to our core network in a safe and timely manner.
Continuous build/deployment of routine network expansions, such as our exchange roll out.
Encourage and contribute to the ongoing development of our NOC team, acting as a role model and providing coaching.
Apply agreed security and technical standards in our operating practices.
Key Responsibilities Carry out timely patching and upgrades according to the maintenance schedule or in response to incidents.
Carry out scheduled testing that verifies security and failover mechanisms on our services, ensuring that recovery procedures are kept up to date and understood by the team.
Completion of complex implementation plans.
Completion of LLD and POC/Lab testing.
Respond (with a sense of urgency) to faults, alerts, escalations and change requests on our network.
Identify and escalate issues on problematic platforms or highlight recurring technical problems.
Carrying out planned work outside office hours where needed to minimise customer impact.
Participate in a 24x7 call-out rota once you reach the required benchmarks of the role.
(supported by escalation) Ability to work on own initiative Patient & friendly with excellent interpersonal skill Able to demonstrate a natural aptitude for dealing with people Experience Experience working in an ISP, Telco or other Managed Services environment Familiar working in Data Centre and Openreach Exchange environments.
Excellent knowledge across routing & switching An understanding of ITIL would be advantageous.
Good knowledge of automation across Ansible and/or Python Experience of writing technical documentation Technical Skills - Essential Working towards CCNP/JNCIS or equivalent level of knowledge Good troubleshooting and network diagnostic skills.
Experience operating a network using BGP, MPLS, IS-IS and OSFP Experience in working with graphing and monitoring platforms.
Experience working with firewalls and managed switches.
Writing LLDs and Implementation plans for non-routine work, for yourself or others to implement Strong analytical skills Experience with identifying potential service risks and issues and providing effective technical solutions to mitigate these risks.
Technical Skills - Desirable Tools development: Perl, shell, PHP, Python, SQL or other scripting languages Knowledge of fibre and WDM systems GEA and EAD Services Experience of building and working with test and lab environments Spirent testing Azure DevOps