National Sales Manager for NSS Group Flexible location – national travel will be frequently requiredThe Business NSS Group is proud to have Platinum accreditation from Investors in People.
We are a specialist services supplier.
From building maintenance to window and technical cleaning, platform hire and equipment testing – self-delivered services, anywhere in the UK.
The NSS group was formed by the merger of a number of large successful businesses to create one super group which gives our clients a service which is truly nationwide.
Your Role - Main Purpose of the Job To Deliver New Business Revenue and Profit from within a specified geographical territory and/or target sector in line with the Group Sales & Marketing Strategy.
To account develop specific, nominated existing customers with a view to cross sell and up sell services where appropriate, which in turn will deliver additional Business Revenue and Profit from those customers in line with the Group Sales & Marketing Strategy.
To achieve all agreed targets in line with the Group Budget and Sales Activity plans.
To promote the NSS brand to all customers, competitors, and staff alike.Your job will include: Self-generate appropriate levels of activity on a daily/weekly/monthly basis to ensure achievement of activity and New Business sales targets, paying particular attention to personal ratios regarding appointment/quote/order.Delivery of the sales plan as agreed with the Group Commercial Director to identify, target, and acquire new business across the Geography/Sector of responsibility.Devise, and agree with the Group Commercial Director, a strategic account development & sales plan to identify, target and acquire additional business from the nominated customer(s)Working upon own initiative, completing bids & tender responses, with assistance of the Sales Support to support the customer in its growth plansDeliver, and where possible exceed, results in line with agreed budgets and strategiesIdentify key players within the customer organisation and support operations in understanding how each relationship works and who reports to whomTo work in a collaborative manner while supporting operational colleagues who are responsible for delivering the service to the nominated account to ensure that key relationships are used effectively to leverage additional business from the accountPrepare and deliver quotations and proposals accurately and on time and in line with company administrative and operations procedures, constantly seeking to improve on previous versions to ensure NSS stays at the forefront of the marketplaceUsing CRM system, report on all aspects of individual sales and account development activity in a timely and accurate manner, paying particular attention to activity reports, prospects and pipelines as agreed from time to timePromote best practice in sales delivery in all propositions and working practices.
Ensure that continuous improvement forms part of every day and that NSS is seen as a company at the forefront of innovationAssist with developing the NSS brand within the industry and wider marketplace so that it becomes synonymous with Safety, Quality & ExcellenceTo present management information to major customers and to support Operations in managing customer requirements and expectations Requirements of the role:A Level calibre with very good verbal and written presentation skillsSales and/or Account Development experience essential, with the ability to understand large, complex FM or Property Management companies and to create account plans to deliver growthExperience in the Facility Services industryExperience within other service sectors or the knowledge of selling complex service solutionsIntermediate computer skills (Microsoft Office packages)Commercial awareness, profit focused and capable of engineering solutions to complex problems working at multi-levels within customer organisationsResilient and persistent - able to establish a credible profile with Customers and within NSSProfit and results drivenAble to develop solid relationships and work with operational colleagues to ensure clarity of customer expectations throughout NSSAble to help identify market and customer trends and propose strategies to achieve successA positive and collaborative approach to workFull driving licenceStrong work ethicBenefits: Death in serviceCareer progression opportunities25x days holiday + bank holidaysAuto enrolment pension planFree office refreshmentsCar allowance £6, per annumFree on-site parkingMedicash health cash plan with discount on dental, health screening, gym discount, store discounts, specialist consultations and much moreMonthly Reward and Recognition Scheme where our top performers are rewarded with vouchers for many retailersTrade Point Card which will enable you to get 10% off at any B&QDay off for your birthday after length of serviceEye care vouchersReferral bonus scheme NSS - Core Competencies >>> The safest way Always works safely in accordance with NSS QHSE (quality, health, safety and environmental) policies and process.
Takes personal responsibility in reporting incidents or challenging behaviours which are potentially unsafe.>>> Continuous improvement Open and flexible to change/improvement initiatives.
Actively seeks opportunities for learning, development, advancing experience to improve both self and our business.
Demonstrates resilience when faced with obstacles and learns quickly from mistakes.
Shares ideas, skills, and knowledge.>>> Working together Self-motivated to work solo but equally comfortable working within a team and collaborating with others.
Seeks support/advice when appropriate.
Respectful of all customers and colleagues.
Be patient, polite, approachable, and helpful.
Communicates well with others.
Communicates clearly and accurately both verbally and in writing.>>> Dependable service % focused on what our customers need, dedicated to meeting requirements quickly, reliably, and exceeding expectation wherever possible.
Passionate about the provision of high standards of service.
Personally organised with attention to detail and a commitment to quality.
Builds effective and professional relationships with customers and colleagues based on trust and via authenticity/integrity.
Dedicated, enthusiastic and full of positive energy.>>> Empowering people Prepared to problem solve, make fast decisions which add value to the customer experience Actively listens to the needs/requirements of customers and colleagues.
Suggests/provides appropriate solutions.