As a Meeting and Events Sales Manager, you will ensure all sites achieve maximum revenue potential by optimising meetings and events revenue opportunities.
This includes overseeing the event department to ensure efficient and prompt service.
Responsible for utilising customer service and sales skills to identify guest needs, and make accurate reservations which provide the optimal experience for our guests while maximising revenue potential.
Why work for us: We offer market-appropriate salary, bonus potential based on agreed objectives/targets plus access to our extensive benefits package, which includes: Exclusive access to the employee recognition & reward scheme - Heeton Rewards Service-based annual leave (increasing up to a maximum of 5 extra days) Employee Assistance Programme, Life Assurance and Income Protection Schemes Employee & Friends/Family discounted rates at Heeton-operated hotels Referral scheme Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Health Cash Plan and many more Heeton is an expanding company which offers excellent career opportunities Key Responsibilities Perform day-to-day sales activity including lead generation, account management, face-to-face meetings, contracting, client entertainment, managing key events agents partnerships Target and contract new direct and agency business as required and in line with the hotel sales strategy.
Arranging own sales appointments and actioning professional follow-up accordingly.
Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue.
Ensure pro-active follow-up of all business, referrals, and potential sales leads.
Attend, host, and coordinate client entertaining as required.
Proactively drive new MICE business into the hotels.
Manage and develop existing agency and corporate accounts.
Drive and Support conversion of Meeting and Events enquiries, supporting the in-house Meeting and Events sales team.
Meet and exceed defined sales targets.
Development and implementation of hotel sales plan also maximizing revenue and profit.
Thorough knowledge of Delphi and responsibility to ensure the system is well maintained and the most up-to-date information is loaded into it What we need from you Previous experience within the hotel industry is required Previous experience with Delphi and OnQ PMS is desirable High level of IT proficiency Great interpersonal and communication skills; ability to work on your own or as part of a team Accountable and resilient; committed to delivering a high level of customer service Ability to work under pressure and flexibility to respond to a variety of work situations Be self-motivated, driven, and commercially aware and a results-orientated and proactive attitude is required.
Good knowledge of the local market, but most importantly you will be a self-starter with a genuine skill for motivating, training and supporting the team.
Heeton is all about building a workplace for the future, we believe in equal opportunities and celebrate diversity.
We are an inclusive workplace, where everyone is welcome, and everyone can be natural, and be the best versions of themselves.
We recognise that we are on a journey regarding diversity and inclusion and would welcome applications for candidates from underrepresented backgrounds.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process AMRT1_UKCT