Job Introduction About the roleAt Sodexo we know how important our family of administrators are – keeping our site running smoothly for our guests and colleagues.
We have a fantastic opportunity for an Administrator to join our prestigious team atBeing the go-to person for our team, you'll be super organised and assisting with a variety of tasks, from supporting reception duties to finance, invoices and payments as well as responding to email/phone calls.A few things about youWe want you to bring your can-do attitude, flexible approach, and your great reliability with you, when you join us.
Don't forget to bring you excellent attention to detail and exceptional communication skills too!Being a team player is important, but you'll also need to be able to work well on your own!
Previous experience in a similar role would be ideal, but if you have great people skills, we'd love to hear from you!Sodexo embeds a strong Safety culture in everything we do.
There'll be company procedures to follow alongside our Health & Safety practises so it's vital that you'll champion this.
Role Responsibility Effectively handle any sales enquiries in the absence of a sales co-ordinator ensuring all accurate information is recorded and delivered in a timely manner.
To liaise with event bookers as required, delegates and guests, with a clear focus on customer service.
To cover reception as required.
To take event related payments as necessary, and support with payment reconciliation and debt management.
Communicate thoroughly and efficiently with all departments on site, both NUFC and Sodexo.
Handle, collate and take payment for internal bookings as well as bookings for any other special event as and when required to do so.
Assist in the creation and communication of mailing marketing campaigns to prospective customers.
Seize every opportunity to sell or upsell all facilities and catering always offering alternatives solutions where we cannot provide specific requirements requested.
Creation functions sheets as necessary using Priava events management system, ensuring information is communicated thereafter will all relevant departments.
Complete any and all administration duties as and when required.
Ensure all necessary filing is kept up to date.
To ensure any sensitive information is stored securely, and in line with GDPR.
Attend all necessary team meetings, training sessions and one-to-ones as directed.
Be flexible & adaptable to changes, working in different areas as necessary due to business demands, to further develop own skills or in line with any reasonable request.
To complete any reasonable request.
The Ideal Candidate Essential:Confident and proficient in Microsoft Office.Polite and professional telephone manner.Previous experience in administration.Ability to organise, multitask, prioritise and work well under pressure.Adaptable to change and flexible in approach to work.Previous experience in a customer facing role.
Package Description 40 Hours Per Week5 Days out of 7 Per Week£12 Per HourMany employee benefits, rewards and recognition.