Job summary We are looking to recruit a Medical Administrator to join our friendly and supportive administration team in a busy doctors surgery in Calne, Wiltshire.
**Minimum of 3 years experience in a Healthcare Setting**The post is ideally suited to someone who has exceptional organisational and prioritising skills, combined with a high attention to detail.
The role requires excellent IT skills, literacy skills and numeracy skills.
Meticulous worker with an eye for detail.
**Full time and Part time hours considered for the right candidate** Main duties of the job You will be summarising patient records, coding clinical letters, maintaining the appointments system, running the chronic disease recall system.
About us TeamNorthlands is a growing, busy, friendly and supportive training practicein the heart of beautiful Wiltshire, for more information about us and ourservices, please go to GMS practice with 13,700 patientsGood CQC ratingSystmOne / ArdensHigh QOF achievementExperienced clinical teamExcellent admin supportActively involved in our ICB and PCNThriving Patient Participation GroupLarge, purpose-built, practice -owned premisesIndependent pharmacy attachedThis job make close earlier than the closing date if a lot of applications are recevied.
Job description Job responsibilities Main duties/key tasksCoding:Identify relevant clinical informationcontained in patient correspondence.Code or free text the clinical information onto the patient record.Deal with queries relating to coding.Summarising:Cullingand sorting patient records and letters in preparation for summarising.Reviewingmedical records and producing an accurate summary of the patients medicalhistory.Readcoding the information into the practice clinical system.Auditing data collection standards in the practice.Monitoring progress of notes summarising against practice targets.Monitoring patient call and recall systems.Filingand retrieving paperwork.Recallmanagement:Maintainand adapt the chronic disease recall programme to ensure patients are recalledin a timely, efficient way, ensuring an even spread of workload as much aspossible.Coordinatethe register maintenance and/or recall of other non-QoF clinical registers PSA monitoring, coil insertion etc.
Liaisewith colleagues with QOF responsibilities to track progress and identify trendsor areas of concern which might cause performance targets to be missed andreport to the Practice Manager/Partners.Liaisewith clinical and administrative colleagues as appropriate to ensure templates,searches, protocols and any other clinical IT appropriate tools areimplemented, maintained, fit for purpose and updated in a timely manner.Managementof Practice Appointments and Doctors Diaries:Have full understanding of the practices appointment system.Forward plan clinicians rota in advance, according to current practice rules, closely aligning clinicians capacity to predicted demand & maintaining fairness across the partnership.
This will include duty doctor rotation, care home cover, enhanced hours and tutorials.Co-ordinate clinical room availability/occupancy to determine working onsite/from home rotations & ensuring these accurately align with all additional services specified above.Liaise with holiday monitor partner to review capacity issues.Maintenance of holiday rota/calendar arrangements.Monitor appointment availability on a day-to-day, weekly & monthly basis.GeneralAdministrative dutiesAdministrative support for immunisation clinics.The Administrator, from time to time, be asked to undertake other reasonable duties, with appropriate training.
It is important that all members of staff are prepared to undertake additional or suspend current duties which are reasonable to maintain service delivery to patients.ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.
They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.
They may also have access to information relating to the practice as a business organisation.
All such information from any source is to be regarded as strictly confidential.Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Person Specification Skills & Abilities Essential Excellent organisational and time management skills; Ability to work autonomously and initiate/self-manage own workload; Co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate; Has a strong degree of personal integrity; able to adhere to standards of conduct based on a sense of right and wrong and be dependable and reliable.
Disposition/ Attitude/ Motivation Essential Positive attitude to dealing with change; flexible and adaptable; Highly motivated and reliable.
Experience Essential Minimum of 3 years experience in a Healthcare Setting.
Desirable Experience in Clinical Coding; Good understanding of Primary Care; Experience using SystmOne; Experience in using Word; Experience in using Excel; Comprehensive Knowledge of QOF.
Qualifications Essential GCSE grade A to C in English and Maths.
Desirable Medical qualification; RSA Stage 111 Word processing or equivalent.