Job Title: Load Planner (Nights)Location: MarchSalary: CompetitiveJob type: Full time, Permanent6pm – 12pm shift patternsAbout us:Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services.
Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties.
We aim to carry out our operations sustainably, and that's not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities.The Role:Control the loads of freight internal to Knowles Logistics Pallet force and warehousing teams making sure that goods are moved in the most efficient way, taking into account schedules, costs, and health and safety of the teams.
Remaining in constant contact with the transport, warehousing and Pallet force teams to ensure smooth running of the loads to meet customer requirements.Must Have skills / experience Minimum of 1 years' experience of working within a transport or planning officeExcellent Telephone mannerThe ability to work under pressure and meet deadlinesGood UK Geographical KnowledgeHighly organised and adaptable to fast paced changing situationsHighly competent with PC literate – Sound working knowledge of Microsoft Word, Excel & PowerPoint and Transport IT/ web based systemsThe ability to work flexibly within a team and make changes to plans at short noticeStrong problem solving skillsCustomer focused at all times ensuring top quality service levelsProfessional in appearance and manner Key AccountabilitiesEnsure that all loads are planned to meet customer requirements by: Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedulesRelay work orders, messages, and information to or from Pallet force, Warehouse and Transport teamsPlan the schedule to update the Warehouse, dispatch and Pallet force teams to ensure produce is moved appropriate locations according to customer requests, specifications, or needs.Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipmentRecord and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch informationPromptly answering telephone in a professional manner and dealing with field and customer enquiriesLiaise with Warehousing and Traffic teams to understand any unplanned issues and offer resolutions in planning to the management of loadsMaximise Load Fill for all outbound deliveriesMaximise Synergies between the Warehouse, Pallet force and Knowles groupsDetermine types or amounts of loads and vehicles required to build work ordersRE-booking of failuresConsolidate other customers work with movements external to Wimblington What We Offer / Benefits: We have training and development.Free uniform & PPE provided.Auto enrolment into pension.Statutory holiday entitlement.Salary – depending on experience and discussed at interview.
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