Main Purpose of Job : The Key Account Manager will be responsible for managing and developing strategic relationships with key accounts.
This role requires a proactive and results-driven individual with a deep understanding of the UK market, strong negotiation skills, and the ability to align account strategies with business objectives.
Main Responsibilities / Job Summary: Account Management: Develop and maintain strong relationships with key accounts to drive sales growth and brand loyalty.
Serve as the primary point of contact for accounts, ensuring exceptional service and support.
Ensure that commercial business plans are up to date, leveraging all relevant data and insights.
If the plans are off track, generate solutions to drive profitable growth.
Strategic Planning: Create and execute account plans that align with overall business objectives and sales targets.
Identify growth opportunities within existing accounts and develop strategies to capitalize on them.
Sales Execution: Negotiate joint business plans, pricing, and promotional agreements to maximize profitability and market share.
Collaborate with cross-functional teams to ensure the successful execution of account plans.
Market Analysis: Monitor market trends and competitor activities to inform account strategies.
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Performance Tracking: Track account performance metrics and prepare regular reports on sales results and forecasts.
Utilize data to refine strategies and improve overall account performance.
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Collaboration: Work closely with marketing, product development, and supply chain teams to ensure alignment and support for account initiatives.
Participate in product launches and promotional campaigns to drive account engagement.
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Customer Advocacy: Act as a champion for customer needs within the organization, advocating for solutions that enhance their experience.
Gather and communicate customer feedback to inform product development and marketing strategies.