JOB TITLE: IT Support Analyst - Dynamics 365 - FTC LOCATION: Aylesford, Kent WORKING HOURS: 8am - 4.30pm.
Office based A bit about the role We are seeking a IT Support Analyst who will support in the implementation of Dynamics 365 F&O/F&SCM.
This role involves managing communications and updates for key team members, overseeing acceptance testing in Finance, Supply Chain, Intercompany, and Reporting, and collating results.
You will be a problem solver by nature and be skilled in triaging issues and coordinating with internal and external stakeholders.
It is key that you have experience with Dynamics 365 F&O in the last few years, implementing business documents and electronic reporting and preparing for go-live readiness within finance and operational teams.
Some of the key responsibilities Managing communications & updates and supporting key members of the team in the implementation of Dynamics365 F&O / F&SCM.
Overseeing acceptance testing in accordance with requirements and collating results in areas of Finance, Supply Chain, Intercompany & Reporting.
Triaging issues for review & follow up with partner consultants.
Providing guidance & support to our leads, supers & testing teams.
Implementing business documents and electronic reporting, as well as.
barcoding/label printing in a multi-entity & multi-language environment.
Preparing for go-live readiness in accordance with criteria by Microsoft.
Requirements Demonstrable experience working in a fast-paced deployment.
Proven working knowledge in Dynamics 365 F&O / F&SCM, versions 10.0.7 onwards with an understanding of design & processes in Dynamics 365 F&O / F&SCM.
Applied knowledge of modules Sales Ledger, Purchase Ledger, Credit & Collections.
Applied knowledge of modules Sales & Marketing, Product Info Mgmt, Master.
Planning, Procurement, Production Control, Stock & Cost Mgmt, Advanced Warehouse & Logistics.
Ability & knowhow to set up and configure business documents, electronic reporting, form notes, sorting & print management in a multi-entity & multi-language environment.
Ability & knowhow to set up and configure barcoding/label printing and similar.
Previous experience in meeting the readiness criteria for go-live by Microsoft .
Excellent written and verbal communication skills.
You embody our company people values: Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals.
Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals.
Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.
Why work for us Pineapple is a leader in designing and manufacturing innovative furniture solutions for challenging environments.
A family run company started in 1975, Pineapple is now a global business with headquarters in Kent (UK) and offices in France, Germany and the USA.
Pineapple still runs by its original ethos of creating mindfully designed furniture that not only works effortlessly and looks great but also helps foster a calm and supportive environment.
Join Pineapple and be part of a team that is dedicated to making a difference through quality, innovation, sustainability and exceptional customer care.
Benefits What we offer you Proudly featured in The Sunday Times as one of the Best Places to Work 2024 Competitive pay Pension scheme Healthcare Cash Plan – You can claim for medical expenses, dentist or optical services, as well as access to 100s of deals and discounts 23 days annual leave + UK bank holidays Extra day's leave for your birthday Workplace nursery scheme On joining we'll plant a tree in your honour Regular team socials and events Monthly pizza Friday Fruit and snacks are provided daily Employee referrals bonus scheme Recognition of excellence/Employee rewards schemes Company volunteering day High quality office environment Sustainability focused business Free onsite parking / walking distance from train station We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple