It Service Analyst

A great opportunity for an experience IT Service Analyst providing 1st-2nd Line support to users across multiple sites nationwide!
What you'll be doing: Hardware and software support Asset management - configure, deploy, document management Laptop and hardware roll outs User access and permissions management Escalate complex issues to outsource partners Point of escalation for junior Analyst Managing tickets via phone, email and ticketing system Ownership of project work To succeed: Minimum of 2 years working in a relevant role Proficient with hardware and software support Worked with Microsoft systems and applications Understanding of VMware Organised and methodical approach to tasks Worked with LAN and WAN networks Driving licence - ok with ad hoc travel to different sites across the UK Benefits: Salary of £30,000-32,000 25 days holiday plus bank holidays Your birthday off!
- taken in your birthday month All travel costs are covered - mileage rate or hire vehicle 37.5 hours Monday to Friday Fully site based in Widnes Job security and career progression Sounds good?Click apply now!
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