Company: Elizabeth School of London Position: IT Admin Support Location: ONSITE, Northampton, UK Salary: £25K - £28K (Depending on work experience) Employment Type: Full-Time, Monday to Friday 9am to 5pm Please note : We are unable to accept student or graduate visas for this position Department: Administration Reporting to: IT Department Purpose of the Role: To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system.
Key Responsibilities: Student Information Management: • Accurately input, update, and maintain student records within the student management system.
• Ensure the confidentiality and security of all student information.
• Generate reports and extracts as required for academic and administrative purposes.
• Coordinate with academic departments to ensure timely and accurate data entry and reporting.
• Handle requests for student transcripts, certificates, and other documentation.
Training and Support: • Train and guide other departments on the effective use of the student management system.
• Provide ongoing support to staff members, addressing any queries or issues related to the system.
• Develop and update training materials and documentation to facilitate system usage.
Device Management and Replacement: • Coordinate with the IT department to address any hardware issues or requirements, such as replacing monitors, mice, keyboards, etc.
• Assist in the inventory management of IT equipment and ensure timely replacements as needed.
General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information.
• Coordinate with other departments to ensure seamless service delivery related to student administration.
• Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation.
• Maintain an organized filing system for student documentation and correspondence.
Continuous Improvement: • Stay updated with the latest trends in educational administration and student management systems.
• Recommend and implement improvements to existing administrative processes related to student management.
• Participate in training and professional development opportunities to enhance student administrative functions.
Qualifications and Experience: • A minimum of a diploma or equivalent in IT or Business Administration, or a related field.
• Previous experience in an administrative role with a focus on student management, preferably within an educational institution.
• Proficient in using student management systems and standard office software.
• Strong organizational skills and the ability to work under pressure.
Personal Attributes: • Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy.
• Proactive and able to multitask effectively.
• A team player with a positive attitude and strong work ethic.
Benefits: Annual leave (5.6 weeks) + bank holidays.
Workplace pension scheme.
Company Sick Policy (from January 2025).
Statutory Sick Pay (SSP) (until December 2024).
Statutory maternity/paternity pays.
Career development opportunities Training and self-development opportunities.
Gym membership discounts Retail discount schemes Cinema discounts Grocery discounts Cycle to work Investing and savings opportunities Financial wellbeing – personal debt advise.
Financial wellbeing education My Mind Pal (mental fitness)