Job summary An excellent opportunity has arisen to become an administrator in a friendly and supportive team in West Berkshire.
You will be an enthusiastic individual with a warm personality and great people skills.
Willing to undertake relevant training and be able todemonstrate innovative practice.
You will be an integral member of the Intermediate Care Team.
will provide general administrative support to the Intermediate Care Team in West Berkshire.
You will work alongside the lead administrator for the team.
Main duties of the job To have a patient centred approach.
To provide efficient and effective secretarial and clerical support, including minute taking and distribution of agenda, booking courses and actioning of voicemail box messages.
Communicate and maintain good working relationships with Trust staff and external contacts Work alongside Intermediate Care Staff to deliver a triage service to all incoming phone calls/ referrals to the Intermediate Care Team.
It's a full-time role hours per week.
Operates from - You would be expected to be able to cover all aspects of the shift patterns.
About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust.
Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us.
Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites Job description Job responsibilities The must haves for you to be considered for this role: Excellent communication and interpersonal skills.
Experience in administrative roles, such as record keeping, invoices and telephone calls.
Efficient and proactive in carrying out day to day tasks of the role.
For further information about the role, please see attached job description and person specification.We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
.We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
Reasonable adjustments will be made for disabled applicants where required.
Person Specification Education/Qualifications/Training Essential Educated to GCSE level grade C in Maths and English or Equivalent NVQ level 3 or equivalent Previous Experience Essential Trained and competent to use the following software: Word, Excel, Outlook, PowerPoint Ability to use the internet Working in an office environment in an administrative/secretarial role Desirable Working in the NHS Knowledge, Skills & Abilities Essential Ability to communicate effectively at all levels in the organisation Ability to work flexibly according to the needs of the job Good numeracy skills.
Ability to work within a team but able to work alone when required.
To be able to problem solve and use own initiative.
Demonstrate a professional approach to work.
Good organisational skills, including time management and ability to prioritise.
Ability to demonstrate customer care skills Tact and diplomacy.
Willing to undertake further professional development Additional Requirements Essential Able to work flexibly across service area to enhance quality of service provision.
Desirable A degree of agility and the ability to manoeuvre light to moderate loads