Information Technology Support Engineer

2nd/3rd Line IT Support Engineer– Ellesmere Port - £35K We are seeking a highly motivated and experienced IT Support Engineer to join a growing organisation in Ellesmere Port.
The successful candidate will be responsible for providing technical support to external customers remotely and on-site.
A driving license and access to a vehicle is essential for this role.
This role can offer hybrid working, looking at 3 days on site and 2 days at home.
For this business, they have year on year given out bonuses in July & Christmas, every member of staff has also had a pay rise every year with the business.
The ideal candidate will have at least 4 years of experience in a similar role and a strong understanding of networking, Windows and Linux operating systems, and cloud technologies.
A bachelor's degree in a related field is preferred but not required.
For this role, the benefits include: Up to 23 days holiday Free car parking 2x bonuses per annum Mobile phone given upon start date Peer support, training & mentoring (career progression) In this role, you will: Provide technical support to clients via phone, email, and in-person Troubleshoot and resolve issues with client systems, networks, and applications Maintain and update internal systems and infrastructure Document technical solutions and create technical guides Participate in on-call rotation to provide after-hours support Technical Skills: Active Directory Microsoft 365 Intune/Teams/Voice Hardware Support Windows OS We are offering a salary of £35,000 per year for this position, as well as opportunities for professional development and growth.
If you are a self-starter with a passion for technology and excellent customer service skills, we encourage you to apply.
To apply, please submit your CV ASAP as we are shortlisting interviews for next week.