Job summary Aneurin Bevan University Health Board (ABUHB) has a large and complex ICT service that underpins the delivery of digital health care.
ICT supports around 14,000 users and over 200 services across more than 120 sites.
The adoption and expectations placed upon digital healthcare are expected to grow substantially over the next 5 years as the health board adopts mobility both in primary and secondary care settings, and an increased reliance on Wi-Fi to realise digital futures through critical clinical applications over Wi-Fi.
Security of a broad and complex operational ICT environment is paramount and the role will require the Design/Implementation and Support for Cisco ASA firewalls and Firepower services.
Main duties of the job You will be part of the ICT Networks Team, reporting to the ICT Network Services Team Leader.
Responsible for taking a senior role within a team of Network Support Analysts and technicians, the post holder will utilise all available resources to ensure fulfilment of the terms and conditions of the service level agreements for ICT Network Services between ICT Services and its customers.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring.
The Health Board provides an exceptional workplace where you can feel trusted and valued.
Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career.
The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes.
We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed.
This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020.
Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac The post holder will play a large part in maintaining the professional image of the Health Board ICT Services.Interaction with customers and the Health Board ICT Services staff at all levels will be of the utmost importance; in particular an excellent working relationship between the post holder and the main customer contacts will be essential.- Ensure their own knowledge of network and security systems is underpinned by both theoretical knowledge, acquired through appropriate training and research, such as specialist vendor training; and practical experience in networking support.- Support the ICT Network Services Team Leader in the management and maintenance of networking and security systems, including testing, installation, commissioning and replacement.- Monitor the network infrastructure on a day-to-day basis, ensuring that all errors, breaches and alerts are identified and addressed.- Identify and evaluate areas which will benefit from improvement.- Be required to work daily with minimal supervision.- You may be required at times to work outside of standard working hours.
You could also be expected to join on an ongoing basis an out of hours on-call escalation rota.
Person Specification Other Essential Must be able to travel within geographical area.
May be required to work hours flexibly on occasions to meet service needs You may be required to work as part of an on-call escalation.
Values Essential Able to describe a future goal or outcome and determine a roadmap to that outcome.
Enthusiastic, self-motivated, looks for opportunities to improve services, staff and self.
Able to meet travel requirements of the role Flexible and adaptable to meet all aspects of the work.
Aptitude and Abilities Essential Excellent communication and interpersonal skills, verbal and written and reporting skills.
Able to deal effectively with staff, customers, and suppliers at all levels.
Able to work under pressure.
Desirable A broad range of ICT skills and understanding.
Ability to speak Welsh.
Advanced knowledge of networking hardware and its operation, in particular but not limited to Avaya/Cisco data networking, and Cisco/Aerohive Wi-Fi.
Experience Essential Experience using: Cisco IOS at Enterprise level.
Experience of Cisco Prime, Cisco DNA, Cisco ISE, Cisco SDA.
Experience of Cisco/Aerohive Wi-Fi systems support in a corporate environment.
On-site/field engineering experience Extensive previous experience of technical ICT Networks Design, Implementation and Support Desirable Significant experience of working in a Network infrastructure development and support role.
Proven experience in the analysis, design development and project management of Network Infrastructure systems.
Understanding of NHS Clinical/ Administrative Information and IT requirements.
Qualifications and/or Knowledg Essential Technical knowledge of data networking and associated infrastructure support system for large corporate environments.
Technical knowledge of data network support.
Technical understanding of network topology and design.
Infrastructure design with specialist knowledge of Routing & Switching Desirable Cisco accreditation ITIL