A vacancy now exists for an IATF Certification Body Manager in the Oversight team, based in the SMMT Industry Forum Office in Birmingham.
Please see details below.
PURPOSE OF POST: To lead and manage SMMT's engagement with the IATF reporting certification bodies, ensuring we provide effective engagement, governance and management of SMMT reporting certification bodies To support and participate in IATF technical working groups To undertake SMMT's Office Assessments and Witness Audits To manage IATF Complaint Management Process with SMMT reporting Certification Bodies QUALIFICATIONS / SKILLS / ATTRIBUTES REQUIRED BY JOB HOLDER: Honours Degree or equivalent would be desirable but not essential Solid experience of working as an auditor in a manufacturing sector with detailed technical knowledge of related standards Knowledge and experience of working in an IATF certification body with scheme management experience would be an advantage Solid experience of customer engagement and relationship management at a senior level Excellent problem-solving skills and mindset – proven competency in 8D approach Excellent communication skills – written and oral; including public speaking – experience of delivering training would be advantageous Excellent interpersonal skills - confident, articulate with a persuasive manner Highly motivated and target orientated with clear focus on high quality Must be confident and credible in dealing with senior executives of large corporate organisations.
Creative and innovative with the ability to work under pressure and meet targets – able to step up to the challenge when required.
Have a positive and enthusiastic approach to team-working with a keen sense of shared objectives and common goals Must be diplomatic and tactful Flexibility, willingness to learn, be involved and adapt Ability to multi-task and work effectively on different projects and initiatives A high level of IT skills – use of Power BI would be advantageous MAIN DUTIES INCLUDE: To lead and manage SMMT's engagement with IATF reporting Certification Bodies ensuring effective implementation of the certification scheme Rules in their systems and processes.
Lead office assessments and undertake witness audits with SMMT reporting Certification Bodies Active nonconformity management with Certification Bodies including repeat nonconformity analysis, looking for trends and systemic issues to address with CBs.
Management of nonconformity appeal process from Certification Bodies Performance monitoring and reporting of both the Oversight function and Certification Bodies.
Plan, deliver and follow up on certification body meetings Lead complaint management process with certification bodies including red supplier programme Management of waiver and transfer requests Participate and support IATF working groups and technical subgroups Research and maintain knowledge and understanding of the Certification Body landscape Support and participate in SMMT related events and meetings including helping to develop a 'Quality' related conference Support other SMMT projects and initiatives as required