Helpdesk Supervisor

Honeycomb is delighted to be working with our client, a reputable construction business, to recruit for a Helpdesk Supervisor, to become an integral part of their growing team.
This role will involve providing a main point of contact for the Helpdesk team and is the ideal opportunity for someone who thrives in a busy role.
The role of the Helpdesk Supervisor is a critical role within the team.
The role is responsible for leading the planning/scheduling of work orders, providing a main point of contact for sub-contractors, monitoring work order time scales, invoicing, and assisting with any queries that arise within the help desk team.
You will work to key performance indicators, ensuring works are completed accurately and in a timely fashion.
The successful Helpdesk Supervisor will have demonstrable experience gained within a similar role.
This is the ideal position for someone coming from a busy role, where they have displayed commercial acumen, management skills, and an ability to communicate effectively.
You will pride yourself on your ability to work well with data and be keen to learn and develop.
The salary for this role is £27,000 - £30,000.
Full details can be discussed upon conversation with Honeycomb.
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Recruitment consultant at Honeycomb on .
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Skills: Helpdesk administrator supervisor manager helpdesk administrator