Job summary An opportunity has arisen to join the expanding Velindre Medical Records Clinic Coordinator Team.
The post holder will work as part of the Medical Records Team to undertake key duties including the coordinating of Velindre clinics.
The post holder needs to be committed to achieving the highest possible standards to ensure the patient's experience of attending outpatients is positive and all the relevant clinical information is available to the clinicians.
You will work as part of a team with individual responsibility for providing efficient and effective clerical support for specific clinics and the completion of data recording, clinic outcome forms among other key duties.
1 Main duties of the job Communicate with clinicians/medical secretary/nursing staff in making routine and emergency appointments.Make and take telephone calls from patients and relatives promptly and politely ensuring the callers' needs are clearly establishedUndertake reception duties as the first point of contact for patients attending outpatient clinics, receiving patients and checking personal and demographic detailsUsing the Trust PAS system produce outpatient attendance lists one week in advance for future outpatient clinic The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in ourcutting-edgeVelindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together.
We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles.
We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver.
We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more Job description Job responsibilities You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification Qualifications and Knowledge Essential NVQ Level 2 or equivalent experience Advanced Keyboard Skills Desirable Customer Care qualification or equivalent experience Experience Essential Experience of working for an NHS organisation.
Experience of dealing with members of the public over the telephone or face to face.
Desirable Experience of Health Records Abilities and Values Essential Ability to manage own workload and prioritise against conflicting demands Excellent Communication Skills Desirable Ability to speak Welsh