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Overall Purpose of Role : The role is to lead the client insights team driving the strategic development, delivery, and management of innovative data led insights for Corporate clients.
This includes maintaining existing Client Insights products and services, ensuring accuracy, accessibility, and compliance with product governance standards.
Client Insights are innovative data products that can be free or paid for that are made available direct to clients, news outlets and other external stakeholders.
The team uses advanced analytics on Barclays and external data sets to extract insights on clients' products, markets, and competitors.
The team collaborates with Coverage and Sales teams to work closely with clients to enhance client relationships and optimize business strategies.
The team sits as part of the Digital, Data and Analytics (DDnA) team within Global Transaction Banking.
Key Accountabilities : Leadership : Leading and mentoring a team of product managers, analysts, and proposition managers, fostering a high-performance and data-driven culture.
Strategic Direction : Creating and overseeing a vision, strategy and multi-year plan for direct-to-client insights, identifying opportunities to commercialize data products, and staying updated on industry trends and technologies.
Technology Architecture & Governance : Working with Technology partners to optimize the tech architecture and design that supports client insights.
Advanced Analytics Enablement : Innovating with advanced analytics, understanding complex analytical deliveries, and partnering with data science teams to build models and algorithms.
Product Strategy and Vision : Managing existing products, creating new data products, defining a data product roadmap, and overseeing product launches.
Client & Coverage : Engaging with end-users, marketing products, and building a network of contacts to refer new business opportunities.
Control & Governance : Managing risks, ensuring compliance with data privacy, and improving controls for all Client Insights products and services.
Candidate Profile Expected: Advanced Analytics or Data Management Experience.
Experience managing a medium size team (>5 people).
Excellent communication skills – ability to lead client facing meetings.
Product Management Experience.
Data Science (AI/ML) Experience.
Knowledge of AWS Cloud Platform, Tooling and Capabilities.
Mathematics or similar background.
Director Expectations To manage a business function, providing significant input to function wide strategic initiatives.
Manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business.
Provide expert advice to senior functional management and committees to influence decisions made outside of own function.
Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
Escalate breaches of policies/procedure appropriately.
Foster and guide compliance, ensuring regulations are observed.
Focus on the external environment to monitor and influence on behalf of Barclays, when appropriate.
Demonstrate extensive knowledge of how the function integrates with the business division to achieve overall business objectives.
Maintain broad and comprehensive knowledge of industry theories and practices within own discipline and relevant sector developments.
Use interpretative thinking and advanced analytical skills to solve problems in complex situations.
Exercise management authority to make significant decisions within own area.
Negotiate with and influence stakeholders at a senior level both internally and externally.
Act as principal contact point for key clients and counterparts in other functions/business divisions.
Mandated as a spokesperson for the function and business division.
All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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