Job Title: Head of Print Production & Tech
Salary: up to £60k pa (depending on experience)
Our client, an innovative, fast-moving marketing agency, is seeking a proactive and delivery-focused Head of Print Production and Tech to be part of a leadership team servicing POS campaigns for one of the biggest retail brands in the world.
This exciting opportunity requires a candidate who is solution-oriented, decisive by nature, and who can build excellent working relationships with clients, the production team, and suppliers to deliver the highest level of customer service and quality.
The successful candidate will continuously monitor the quality of production and look for innovative ways to improve service, speed to market whilst delivering complex retail campaigns. You should possess excellent communication, customer-facing, and senior team management skills.
We are looking for someone with extensive experience in delivering retail campaigns for complex retail estates and have superior technical large format/POS print knowledge. Knowledge of leading-edge production and manufacturing capabilities, and experience managing and buying print services – particularly screen printing, digital printing (large and wide format) – are also highly sought-after assets for this role.
If successful in your application for this role, your duties and responsibilities will include the following:
Be the onsite Production lead and go-to person for all stakeholder groupsBe a leader to your team, peers, colleagues, and clientsBuilding strong working and influential relationships with key clientsAdhere to the contractual SLAsImplement and manage the production schedules for the UK and CE marketsWork with the stakeholder groups to set and maintain quality standardsProactively manage client orders, ensuring budgets are met and print production processes are followedManage budgets and financial requirementsProvide performance and financial reportsPurchase and manage print in a commercial manner from a Preferred Supply ChainManage supplier reporting and daily performance ensuring high quality and serviceManage and lead a team – monitor and review the performance of staff and ensure customer service is of the highest standardEnsure that all best practices are followed and you and your team deliver complianceMaintain all company ISO procedures and avoid non-conformanceRecruit, train, and develop staff accordinglyDeliver value for money innovation or production savings, measure and reportGenerate ideas about future retail activities to ensure a cutting-edge strategy; maintain up-to-date knowledge of the market place, competitors, and trendsTranslate the clients' strategic goals into retail production operationsInstigate and implement procedures and process improvements to maximise capacity of the team and work smartDevelop a deep understanding of competitive landscape and customer knowledgeTo be considered for this role, you must also be resourceful, positive, commercial, and enthusiastic, very schedule-focused and accustomed to working in high-pressure environments client-side. The ideal candidate will have excellent problem-solving and judgement skills whilst keeping a calm manner. Visible leadership skills – motivating others to achieve team objectives – and strong managerial skills are also a must.
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