Head Of Internal Communications And Engagement

Head of Internal Communications and EngagementBand 8bMain area: Internal Communications and Engagement
Grade: Band 8b
Contract: Permanent
Hours: 37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered)
Job ref: 180-F-245486
Employer: Cambridge University Hospitals NHS Foundation Trust
Employer type: NHS
Site: Addenbrookes Hospital-Division Corporate
Town: Cambridge
Salary: £62,215 - £72,293 p.a. pro rata
Salary period: Yearly
Closing: 17/11/2024 23:59
Interview date: 04/12/2024
Job overviewAre you passionate about driving positive change through effective internal communications and engagement? Do you thrive in a busy team where your ideas can empower others and shape culture? We are seeking an experienced Head of Internal Communications and Engagement to join our dynamic communications and engagement team and play a pivotal role in connecting and inspiring our staff.
Main duties of the jobDevelop and Implement Strategy: Shape and deliver the internal communications and engagement strategy to support the Trust's priorities and vision.Innovative Campaigns and Initiatives: Design and implement campaigns to motivate and empower our staff, fostering a culture of engagement, recognition and shared purpose. Champion new and creative approaches to engage our diverse workforce.Lead as a Business Partner: Establish internal communications and engagement as a trusted and highly-valued business partner. Collaborate closely with senior leaders and departments to ensure communication and engagement efforts are integrated with CUH's priorities.Support Transformation and Innovation: Partner with teams to support CUH's work on continuous improvement, transformation and innovation.This role is part of the senior communications and engagement team, deputising for the Director of Communications along with the other senior members of the team.
Working for our organisationOur Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds, the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilitiesPlease see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
applied for a Graduate visaor you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employmentor the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employmentThis vacancy will close at midnight on the 17th November 2024
Interviews are due to be held on the 4th December 2024
Person specificationQualificationsEducated to Masters degree level and/or equivalent level of skills or experience plus training and/or experience in the communications field to degree-level equivalent.Evidence of continuous professional development.Either an under-graduate or post-graduate qualification in journalism, marketing, public relations or related field.Member of the Chartered Institute of Marketing or Public Relations.ExperienceConsiderable experience of leading internal communications and engagement at a senior level in a large complex organisation.Dealing with a variety of professionals and staff at all levels.Experience of dealing with senior executives; providing counsel and where appropriate, training.Evidence of successful communications and engagement strategy, development and implementation.Proven experience of leading large scale change campaigns.Experience in measuring and evaluating communications and engagement and designing channels that target audiences precisely.Proven experience in using innovative approaches for communications and engagement to reach diverse staff groups.Experience of leading the internal response to major incidents and crisis communications.Experience of leading internal communications and engagement strategies within large NHS organisations.KnowledgeUnderstanding the latest developments in internal communications and engagement including, but not exclusively, in terms of technology.Understanding how to reach different audience groups in different ways.Understanding of how to identify and target specific audience groups.Knowledge of internal communications and engagement approaches from across the industry sector and how they can be implemented in the NHS.Knowledge of the NHS, its future vision and current challenges and how the organisation operates at the trust, system, regional and national level.Knowledge of brand management and marketing techniques and their application in public sector organisation.SkillsOutstanding interpersonal, verbal and written communication skills.Advanced keyboard skills required for speed and accuracy for preparing reports, media releases and presentation material.Political skills and knowledge of public sector issues, including those surrounding the NHS.Flexibility in handling a wide range of projects, managed to tight deadlines.Politically aware.Confident decision maker with the ability to lead, manage and motivate teams.Ability to act with tact and diplomacy.Ability to maintain the highest level of confidentiality.Additional RequirementsThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.Employer certification / accreditation badgesName: Sarah Booth
Job title: Director of Communications and Engagement
Email address: ******

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