We are looking for a Grain Customer Service Administrator to join the Frontier team, based at Witham St Hughs on a permanent, full-time basis.
We are open to hybrid options for this role, with the right candidate working 3 days from the office and 2 days from home.You will be proactive, adaptable and demonstrate a proven ability to multi-task and meet deadlines.
In addition, be able to process fluctuating volumes of work, remaining focused at all times.The BenefitsCompetitive salaryOpportunities for a mixture of home and site working (to be agreed with Line Manager)25 days holiday per calendar year with option to purchase 5 more daysDedicated Learning & Development team to support you and your careerEmployee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)Increased Maternity, Paternity & Adoption leave benefits for eligible employeesLife Assurance scheme and pension plan with employer contributions of up to 7%Cycle to Work Scheme, employee retail discount scheme and free eye test vouchersAbout YouPossess an assured and professional manner with strong communication skillsExcellent attention to detailAble to handle telephone calls proficiently, communicating at all levelsEnjoy using your own initiative to solve logistical / contractual problemsA self-motivated, flexible, and effective team playerYour RoleAs a Grain Customer Service Administrator your role will involve:Delivering a first-class service to suppliers and customersEntering a high volume of weighbridge tickets and review data accurately and efficientlyReviewing and actively chasing weight information to ensure payments are made and received within contractual termsResolving both internal and external queries within 72 hours of receiptGeneral duties as part of the Grain Administration Team.