Location: London, Newbury or Stoke + Hybrid working
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week – Mon to Fri)
*Hybrid
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.
Who We Are
We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.
What you'll do
In this role, you will ensure that all Consumer/Business led FCA mandated Product Governance Frameworks and Fair Value Assessments are rolled out, operated, and managed for new, change and withdrawal-based governance products and services. This will need to be done in a coordinated, efficient, and transparent way through effective time management, quality control and regular communication with delivery teams and senior leaders, inclusive of regulatory related Estate and Service moves.
You will be accountable for oversight of framework-based risk management in the embedding of effective risk frameworks, running risk workshops where required, inclusive of setting the standard for Product Design, Sales and Servicing. You will work with the business operations and 2nd Line of Defence to ensure monitoring and managing of frameworks, risks, and controls. The role holder will need to build strong relationships with Senior Leaders to ensure the Risk and Control function is fully represented. This role will also need to deliver ad-hoc projects as required.
Who you are
Understanding in embedding and adhering to organisational frameworks and policies.
Ability to manage and lead a small framework-based team and co-ordinate, oversight, manage and maintain job and performance related objectives.
Strong communication skills.
Product Design Governance and risk identification for product design.
Knowledge of supporting audits and Compliance Monitoring Reviews.
Knowledge of Risk and Compliance Frameworks and practices.
Knowledge of Fair Value Assessments and practices.
Ability to write clear, simple, and relevant reports for use by a variety of stakeholders, with excellent organisational skills and attention to detail.
Ability to meet deadlines, prioritise work effectively, make sound decisions with sometimes limited information.
Superb analytical and research skills.
Ability to understand complex data sets.
Ability to analyse/interpret information quickly.
Ability to oversight, manage and co-ordinate multiple cross-function governance frameworks at any one time.
Critical-thinking and problem-solving skills.
Knowledge of controls and techniques used to meet compliance framework objectives.
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
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