Full Time - Clinical Assessor/Chc Appeals - Band 6

Job summary The NHS Continuing Healthcare team in Surrey covers Surrey Heartlands and Frimley Clinical Commissioning Groups part of Surrey Heartlands Integrated Care Board.
Our team's office is based in Epsom, Surrey with agile working conditions.
As aClinical Assessoryou will be responsible for theassessmentof Continuing Healthcare patients.
You will use your knowledge and clinical skills to ensure that outcomes are determined in a consistent manner to ensure effective application and interpretation of the National Framework for NHS Continuing Health Care and NHS Funded Nursing Care.
You will be: A credible practitioner within your chosen field Experienced working within a team A car owner and driver Training and support will be given to the successful candidates.
The team has strong links with community services and collaborative working within the multi-disciplinary team and with our community colleagues in health and social care is essential.
We encourage opportunities for professional training and development to increase knowledge and skills.
The post is suitable for an experienced Band 5 looking to progress their skills or an established Band 6 who wishes to specialise or gain experience in the Continuing Healthcare setting This is an excellent opportunity to gain a wide range of experience working with individuals who have a broad range of health care needs and to work in a service that is constantly committed to improving patient care and experience.
Main duties of the job The Continuing Care Team is responsible for delivering a service across Surrey.
The county is divided into 4 Localities, co-terminus with Local Authority and Acute Hospital areas aligning with Surrey Heartlands CCG and Frimley CCG.
The post holder will work within the Continuing Care team which has responsibility for the full range of provisions relating to Continuing NHS Health Care and Funded Nursing Care.
This includes the referral process, co-ordination of assessment of individuals, ongoing review, negotiating with care homes and allocation of resources for the eligible individuals and the appeals process.
About us Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives.
Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable place-based partnerships (our Places), each working together to deliver a shared vision across Surrey.The 4 Place partnerships are known as:North West Surrey AllianceGuildford and Waverley AllianceSurrey Downs Health and CareEast Surrey PlaceWe have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision.
We are passionate about creating an inclusive workplace that promotes and values diversity.
We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.
Job description Job responsibilities The post holder will be responsible for reviewing appeals and retrospective assessments of patients to identify eligibility for NHS Funded Health Care including entitlement for funding in respect of NHS Continuing Health Care and Funded Nursing care.
The post holder will use specialist knowledge and clinical skills to ensure that co-ordination and outcomes are determined in a consistent manner to ensure effective application and interpretation of the National Framework for NHS Continuing Health Care and NHS Funded Nursing Care.
The post holder will require excellent verbal and written communication skills to communicate with patients, their families and other professionals.
The production of accurate, detailed and comprehensive reports is essential.
The post holder will analyse documentation from hospitals, community services and care homes to develop systems and processes to facilitate a smooth process and responses to a range of stakeholders.
The post holder will retrospectively review the clinical needs of the patient with regard to appropriateness of the placement, level of care being provided and entitlement to NHS Health Care.
Person Specification Knowledge, Training and Experience Essential Educatedto degree level in relevant subjector equivalent level of experience of working at a similar level in health or social careandprofessionalclinical registration or social worker.
Experience of assessment of health and social care needs - care planning and coordination.
Ability to work effectively under stressful conditions in a rapidly changing environment.
Demonstrableexperience of care/case management.
Knowledge of and experience of NHS Funded Continuing Health Care criteria - guidanceand policies.
Experience of developing care packages Experience in communications and stakeholder management.
Working knowledge of Microsoft software A good understanding of the health and social care environment and roles and responsibilities within it.
Analytical Essential Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
Problem solving skills and ability to respond to sudden unexpected demands.
Understanding of the wider implications on health and social care Attention to detail.
Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
Make recommendations on difficult and contentious issues and escalate them where appropriate.
Communication skills Essential Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
Skills for communication on complex matters and difficult situations, requiring persuasion and influence Skills for nurturing key relationships and maintaining networks.
Planning Skills Essential Able to organise own time and work unsupervised.
Physical Skills Essential Working knowledge of Microsoft Office with intermediate keyboard skills.
Management Skills Essential Ability to engendertrust and confidence and demonstrate integrity in the provision of advice and support.
Equality and Diversity Essential Understanding of and commitment to equality of opportunity and good working relationships Autonomy Essential Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales Other Essential An ability to maintain confidentiality and trust Used to working in a busy environment Adaptability, flexibility and ability to cope with uncertainty and change Commitment to continuing professional development.
Professional calm and efficient manner Effective organiser Demonstrate a strong desire to improve performance and make a difference by focusing on goals Ability to demonstrate the NHS and ICS values and behaviours in all aspects of work and interactions with colleagues, stakeholders, patients and service users.