Front of House & Customer Service Advisor Guildford Starting £26,000 + Commission Our client is a high-end beauty clinic with sites in Guildford, seeking a Front of House Person to join their growing team.
The successful candidate will work five days a week on a full-time basis, including one day of a weekend.
The salary for this position starts at £26,000 plus commission, with On-Target earnings circa £30,000!
Key Responsibilities: * Warmly greet clients and notify assigned beauty therapist/podiatrist of their arrival * Welcome walk-ins, address inquiries about services, and schedule appointments based on availability * Handle appointment bookings and upselling, both via phone and email * Input staff rotas into the booking system * Update client details on our client's booking system, including telephone numbers, email addresses, and payment information * Assist with stock control and support * Provide assistance with end-of-day procedures * Support Clinic Managers with various tasks as required Requirements: * Previous experience in Front of House or reception duties * Ability to work efficiently and be self-motivated * A quick learner with a desire to develop skills and progress within the company * Proficiency in computer applications such as Outlook and Word, along with experience in appointment booking systems * Positive 'can-do' attitude and strong interpersonal skills * Ability to build and maintain professional relationships * Excellent phone etiquette and fluency in both written and spoken English Package: * Competitive salary & Commission * 28 days of holiday, including bank holidays * Pension scheme * Opportunities for career progression and transfers within the organisation * Discount on products and treatments * Commission on all retail products sold * Increased holiday entitlement based on length of employment If you are passionate about the beauty industry and have experience in a similar role, we would love to hear from you.
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency.
If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.
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