French & Dutch Speaking Customer Service Advisor

FRENCH SELECTION (FS)
French and Dutch speaking Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford, North West London
Hybrid working available
Ref: 8158FD
To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8158FD
Website:
The Company:
A well-established and award-winning company with international operations.

Main Duties:
To provide excellent customer service and administrative support.

The Role:
- To manage the ordering process from initial enquiry to delivery
- To support the technical team with opening and updating tickets for technical enquiries
- To manage existing accounts and client contract information
- To manage credit or debit notes
- To coordinate deliveries in line with client requirements and update client accordingly
- To liaise with other departments regarding client requirements or changes and communicate accordingly
- To respond to incoming enquiries and provide excellent customer service
The Candidate:
- Fluent in French and Dutch (written and spoken) - Essential
- Previous experience in customer service and/or sales support - Essential
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- Computer literate (MS Office, Internet)
- Able to work in a fast -paced environment
The Salary: up to £30,000 per annum (please state your salary expectations)