Job summary The Children's Clinical Case Coordinator role sits under the Surrey Heartlands Continuing Health Care Team and works closely and collaboratively within the immediate team and external agencies, building working relationships with all including the patient and their families and carers.
Primarily the role involves the assessing of individuals for Children's CHC eligibility, writing of a robust and comprehensive assessment, Case Management, liaison with multi disciplinary agencies and the gaining of all relevant information and evidence in support of the final recommendation.The Children's Case Coordinator will have access to support and training in all aspects of CHC in order to improve their knowledge and skills.
Main duties of the job Once a patient is assessed as being eligible for Children Continuing Care.
Our team commissions a package of care that is arranged and funded which could be:1. solely by the NHS for individuals who are not in hospital, but who have complex ongoing healthcare needs 2. with our Local Authority and education will be responsible for the assessment and case management of Children Continuing Care will use your existing and new knowledge and clinical skills to ensure that outcomes are determined in a consistent manner to ensure effective application and interpretation of the National Framework for NHS Children Continuing will work closely with the team, hospitals, community services, local authority and SEND to maintain and improve systems and processes to facilitate a smooth referral, assessment and review process to support working is what we offer.
However, we have several offices throughout Surrey Heartlands ICB, which can accommodate working from the office if required.
Ideally you will live within the Surrey Heartlands geographical area, as you will be expected to travel across Surrey for assessments and travel to your induction and meetings as required by the service.
Our main Headquarters are in Epsom and Woking.
Considering a 20- 25 mile radius would be advisable.
Please consider this before applying.
About us Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives.
Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable place-based partnerships (our Places), each working together to deliver a shared vision across Surrey.The 4 Place partnerships are known as:North West Surrey AllianceGuildford and Waverley AllianceSurrey Downs Health and CareEast Surrey PlaceWe have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision.
We are passionate about creating an inclusive workplace that promotes and values diversity.
We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.
Job description Job responsibilities Please see the job description and the person specification documents attached within this job advert.
Person Specification Knowledge, Training and experience Essential Experience of assessment of Health and social care needs- care planning and coordination.
Ability to work effectively under stressful conditions in a rapidly changing environment.
Experience of communications with a variety of stakeholders.
Working knowledge and understanding of Safeguarding A good understanding of the health and social care environment and roles and responsibilities within it.
Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Analytical Essential Experience of problem solving Able to be an independent thinker with good judgement Communication Skills Essential Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences Skills for communication on complex matters and difficult situations, requiring persuasion and influence Skills for nurturing key relationships and maintaining networks Planning Skills Essential Able to organise own time, work independently and unsupervised Physical Skills Essential Working knowledge of Microsoft Office with intermediate keyboard skills Autonomy Essential Ability to work on own initiative and organise own workload without supervision Equality and Diversity Essential Understanding of and commitment to equality of opportunity and good working relationships Other Essential An ability to maintain confidentiality and trust Used to working in a busy environment.
Adaptability, flexibility and ability to cope with uncertainty and change.
Commitment to continuing professional development.
Professional calm and efficient manner Effective organiser Demonstrate a strong desire to improve performance and make a difference by focusing on goals