E-Rostering Specialist

Job overview e-Rostering Specialist Band 5 – e-Rostering Support Team***Previous applicants need not apply***Barts Health NHS Trust was established on 1 April 2012, consists of five local hospital sites: Mile End Hospital, The Royal London Hospital, Newham University Hospital, St Bartholomew's Hospital and Whipps Cross University Hospital.
It is one of Britain's leading healthcare providers and one of the largest trusts in the NHS delivering high quality clinical care to a population of 2.5 million people in east London and further afield.
We are looking for 1 WTE e-Rostering Specialist with excellent experience of supporting an e-Rostering software system, to work as members of the e-Rostering Team.The post holder will be required to provide support of the e-Rostering system throughout the Trust.
The post holder should be available to start as soon as possible and will be expected to interact with all levels of staff.
Main duties of the job You will be able to work on your own initiative in a fast paced and stressful environment and have excellent written and verbal communication skills.
You must also be a strong team player.
Candidates applying should have been involved in developing and delivering training courses and will be required to manage the quality of delivery and knowledge transfer workshops ensuring the quality is monitored and improved where necessary.
You will also be able to deliver the training sessions to groups of staff and on a one-to-one basis.You must have an excellent working knowledge of Microsoft Word, Excel and PowerPoint and be able to use them to produce and deliver training and management information.
Some experience of configuring a database system, setting up records and minor maintenance tasks is essential.You will need to have experience of dealing with difficult situations both face to face and over the telephone with positive outcomes.An understanding and working knowledge of HealthRoster (e-Rostering System) is essential.Prince 2 Practitioners qualification or equivalent experience is desirable as this is an excellent way of understanding working projects regulations within an NHS environment.You will be expected to work in all sections of the e-Rostering Team and be prepared to travel across sites as necessary.All candidates must be proficient to perform the duties of the post with any aids and adaptations necessary.
Working for our organisation Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation.
Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond.
That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.
It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging.
We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities We are dedicated to being an outstanding place to work and will work with you to get the best experience.
We know flexible working is not a one size fits all and will mean something different to everyone.
We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required.
For both documents, please view the attachment/s below.
Person specification Qualifications Essential criteria Degree level qualification or relevant experience Desirable criteria Prince 2 Practitioners qualification or equivalent experienceFormal training qualification Experience Essential criteria Experience in working with an e-Rostering system, preferably HealthRosterPrevious experience of NHS or other organization's information systemsExperience of planning and designing training sessionsExperience of delivering training and presentations to groups of staff and on 1-1 basisExperience of dealing with difficult situations both face to face and over the telephone with positive outcomesExperience of database administrationSubstantial experience of working within a project environment, including planning and delivery of activitiesPrevious experience of NHS or other organization's information systemsPrevious experience of working in an administrative capacity dealing with a wide range of people and tasks.Experience of complex problem solving and supporting others to develop this skill.Experience of working to strict deadlinesDemonstrable experience of change management associated with new data and information workflows and the development and update of system KPIsExperience of deploying a software system to accurately meet business needsExperience of implementing testing plans to ensure that requirements are metPrevious experience of planning, supporting, and ensuring timely deployment of a software application.Experience of generating and analysing reports and documents which contain complex dataEvidence of managing projects/tasks/responsibilities with minimum guidancePrevious experience of working with IT systems e.g., ESRDemonstrate an understanding of NHS HR proceduresSound understanding of the complexities of an acute teaching hospital Desirable criteria Evidence of managing projects/tasks/responsibilities with minimum guidance Knowledge Essential criteria Detailed understanding of rostering, HealthRoster preferablyExcellent knowledge of Microsoft Office products including Excel and ability to produce and deliver management information Desirable criteria Excellent understanding of working regulations and guidelines e.g., EWTD, New Deal or the Consultant ContractKnowledge of TrustKnowledge of Change management methodology Skills Essential criteria Ability to work effectively as part of a team dealing with people and situations sensitively and appropriately, remaining calm and polite at all timeAbility to communicate with all levels of the organisation and with differing staff groups, providing support and guidance in a positive wayAbility to manage own workload with minimum supervision and use own initiativeAbility to tailor and deliver training to meet specific needs to the target audience on a group and 1-1 basisStrong presentation skills being able to address small and large groupsExcellent planning and organisational skills while responding to tight deadlinesAbility to produce appropriate training and learning materials including PowerPoint.Ability to interpret and explain complex issues in a logical and practical mannerAbility to work confidentially and apply skills of tact and diplomacy when dealing with sensitive issues.High attention to detail and accurate and timely data inputExcellent customer service skills and an understanding of how these contribute to effective and efficient practices.Ability to work in a busy office in a team orientated environmentProven analytical skills to gather, interpret and analyse complex data and system faultsAbility to incorporate the views of service users and carers using a range of approaches, weighing up advantages and disadvantagesAbility to challenge and to persuade others to change their working practices to take best advantage of the rostering systemAbility to handle conflict where parties disagree with requirements and process changesAbility to make logical, well-reasoned decisions from a range of complex facts and opinions, some of which may contradict others, to arrive at solutions to satisfy the needs of the business.Ability to build on others suggestions and ideas and can suggests new way to improve their own work Desirable criteria Use of Microsoft Visio Other Essential criteria A flexible approach and willing to work to cover operational needs when necessaryAwareness of the principles of equality and diversityTeam player able to contribute effectively to team and personal development.Self-motivating and act on own initiative, able to work independentlyEffective in managing own timeAbility to demonstrate a proactive approach to programmes to improve work procedures and own personal developmentProfessional approach and have a positive, assertive, and supportive attitudeAbility to learn IT systems quickly