Job summary The post-holder will support the provision of an effective and efficient support service across the Facilities Corporate departments as appropriate.This role is supporting the accommodation facilities across the Trust, for both residential and on call services.Ensure the provision of responsive and comprehensive cleaning services, organising and prioritising workload on a daily basis to ensure all deadlines are met and all enquiries (including telephone and email) are acted upon appropriately.The team will also provide support for the development and delivery of service improvement working closely with members of their team.Available are 2x Shifts - 1 x 15 hrs over 3 days, location predominately NGH, 1 x over 5 days predominately RHH Main duties of the job Maintain systems to facilitate the storage and retrieval of cleaning products used as requiredDemonstrate a proficient use of cleaning schedules for accommodation buildings.
Ensuring documentsare updated as directed in a timely and accurate manner.Support the maintenance and provision of keys, linen and towels for accommodation rooms.Follow departmental policies and procedures to develop the service and achieve both local and nationalguidelines and targets.Respond calmly and positively in times of conflict or uncertainty, seeking appropriate assistance toachieve resolution About us You will be working for an organisation which values and respects all of its staff and the community it serves.
The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff.
This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post.When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification Qualifications Essential Educated to GCSE standard; minimum of 2 GCSE to include English at grade C or above or equivalent qualification/experience.
Desirable NVQ Level 2 Customer Care Experience Desirable Experience working with the public Experience in a front of house service environment Special Skills/Aptitudes Essential Ability to work well as part of a team or individually with limited supervision Excellent interpersonal and communication skills Understanding of issues surrounding confidentiality Demonstrate PROUD values Desirable Understanding of Equality, Diversity and Inclusion issues to support the religious and cultural needs of residents.