Directorate Support Manager - Community Paediatrics & Safeguarding

Job summary Line management and support of the admin teams across Safeguarding Children, Children & Young People Diabetes, Children in Our Care, Vulnerable Children's Team, Children's Community Complex Care Needs, Children's Community Nursing, Children's Community Learning Disability, Children's Continence and Paediatric Dietetics.
Participate in recruitment and selection of new admin staff.
Lead on the development of administrative processes and policies to support the work of the admin teams across Safeguarding Children, Children & Young People Diabetes, Children in Our Care, Vulnerable Children's Team, Children's Community Complex Care Needs, Children's Community Nursing, Children's Community Learning Disability, Children's Continence and Paediatric Dietetics.
Participate in recruitment and selection of new admin staff.
Identify and advise on areas where the policies/ procedures may need to be reviewed.
This role may be called upon to deal with members of the public regarding difficult, sensitive and emotional situations.
Some of the content of the cases could be emotionally difficult for the post holder.
Supervision and support will be available.
This role will be required to provide cross cover at times for the Directorate Support Manager in Acute Paediatrics.
Main duties of the job Line management and support of the admin teams across Safeguarding Children, Children & Young People Diabetes, Children in Our Care, Vulnerable Children's Team, Children's Community Complex Care Needs, Children's Community Nursing, Children's Community Learning Disability, Children's Continence and Paediatric Dietetics.
Participate in recruitment and selection of new admin staff.
Lead on the development of administrative processes and policies to support the work of the admin teams across Safeguarding Children, Children & Young People Diabetes, Children in Our Care, Vulnerable Children's Team, Children's Community Complex Care Needs, Children's Community Nursing, Children's Community Learning Disability, Children's Continence and Paediatric Dietetics.
Participate in recruitment and selection of new admin staff.
Identify and advise on areas where the policies/ procedures may need to be reviewed.
This role may be called upon to deal with members of the public regarding difficult, sensitive and emotional situations.
Some of the content of the cases could be emotionally difficult for the post holder.
Supervision and support will be available.
This role will be required to provide cross cover at times for the Directorate Support Manager in Acute Paediatrics.
About us We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve.
We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity.
Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important.
We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you: o Between 27-33 days of annual leave plus bank holidays o NHS pension scheme membership o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further o NHS Staff discounts o Cycle to work scheme oSalary finance - for loans, savings, budget planning and tips on managing debt o Stockport Credit Union- for local financial advice Job description Job responsibilities Lead on the development of administrative processes and policies to support the work of the Safeguarding Children admin team and the Administration team in the Treehouse Childrens Unit.
Identify and advise on areas where the policies/procedures may need to be reviewed.
To work closely with the Safeguarding Children admin teamto ensure smooth running of the service and timely organisation of meetings and child protection medical reports that could be later used in court of law.
To act as a key point of contact for Safeguarding Children admin concerns within the Trust communicating any concerns and issues to the appropriate team member in a timely fashion and escalating to the relevant Named Nurse, some of which includes highly complex and sensitive information.
Proactively identify areas where conflicts of priorities might arise and take action to prevent these.
Exercise a high level of autonomy in identifying and planning own workload.
Communication with Multi agencies around the Borough disseminating information as appropriate.
Develop good working relationships with key personnel in other agencies use this network to engage and network for the whole Safeguarding team.
Cascade information received from Senior Directorate Managers to the Admin team to ensure smooth running of the services.
Work with senior nursing team to manage guidelines and Patient Information Leaflets (PILs); ensuring guidelines and SOPs that need updating are flagged and uploaded to the Intranet.
Responsible for the management and housekeeping of the Paediatric and Safeguarding Children Intranet sites and associated links.
Provide cross cover at times for Directorate Support Manager in Acute Paediatrics.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £ This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person Specification Education Essential Educated to Degree or equivalent level of knowledge.
Appropriate administrative qualifications RSA 2/3, Office Management or equivalent level of knowledge.
Desirable Relevant further study or short course study appropriate to post.
Knowledge Essential Knowledge of a full range of administrative and organisational abilities.
Knowledge of the NHS and partner agencies - understanding of roles and working practice.
Knowledge of managing within an NHS healthcare setting.
Experience of dealing with difficult operational issues.
Desirable Knowledge of the NHS information systems.
Basic knowledge of Child Protection legislation and practice.
Understanding of medical terminology.
Experience Essential Experience of working with and in teams from multi agencies.
Understanding of administrative systems - has experience of developing administrative processes.
Co-ordination of teams and individuals - managing team diaries and conflicting demands.
Able to prioritise others' workload when the unforeseen happens.
Minute taking and production of reports and notes following meetings.
Desirable Experience of PA work - especially diary management.
Skills and Abilities Essential Ability to communicate complex, sensitive information both internal and external to the organisation.
Good negotiation and persuasive skills - evidence of working with external agencies and influencing abilities.
IT skills including Microsoft Office or equivalent (PowerPoint, Excel, databases, word) Able to devise and manage databases - produce spreadsheets and reports.
Desirable European Computer Driving Licence (ECDL)