At DXC Technology, were people first.
Why?
Because its people that get the job done.
We have a flexible, autonomous, and open work culture.
Its successful because we have character: were proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen.
Were focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs.
At DXC, youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.
We currently have an opportunity for a Deskside Support Engineer to provide onsite day to day ICT support based at our Yeovil site office.
The role will require a flexible individual with competency across hardware and software support on desktops and laptops.
DETAILED JOB DESCRIPTION: Onsite day to day ICT support in a busy site office.
The level of support to be provided will need proven experience of at least 2 years in a similar environment.
Duties would include: 2nd Line support of laptop, desktop and VDI terminals Software and Hardware installations Hardware Break Fix for desktop, laptop and server environments Building and deploying workplaces Service Desk cover as required Bespoke projects as required ESSENTIALS SKILLS/QUALIFICATIONS: Technical Skills: Ability to support and maintain Microsoft Windows Operating Systems (All versions, but mainly Win7 and Win10) in a corporate desktop and laptop PC environment, including management of deployed agents McAfee, SCCM, etc.
Ability to support and maintain the Microsoft Office Application Suite in a corporate desktop and laptop PC environment, along with other business applications.
Mobile device and MDM support Proven and demonstrable software and hardware troubleshooting skills Interpersonal skills: Good verbal communication: with the ability to communicate to all levels of both the customer and FDS staff and management.
Good written communication: for clear and concise call logging, escalations, documentation and email correspondence.
Personal skills: Strongly self-motivated with the ability to work alone under own initiative.
Good organisational and time management skills: Driving license required to provide support across the large site and surrounding satellite sites.
Successful candidates are required to hold SC clearance or be eligible for vetting.
DESIRABLE SKILLS/QUALIFICATIONS: CompTIA A Certification Microsoft Windows 7/10 training and certification Microsoft SCCM Microsoft Office ADZN1_UKTJ