Department Manager, Kurt Geiger, Selfridges, Manchester Exchange

Responsibilities: Ensure customer service is of the highest standards at all times Be a role model for your team and Kurt Geiger with your own service standards Ensure all store and company sales targets, policies and procedures are met and maintained Actively liaise, communicate and develop good relations with your team and Senior Management Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development Rota your team effectively and ensure optimum cover during peak trading periods Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines Requirements Previous high turnover, fast paced store/concession management role Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred A customer service ambassador Proven ability to drive a large team Representative of our luxury/fashion forward brand in every way Benefits Competitive basic salary Generous bonus structure Enviable discounts