## **Role overview:**
**First Line Manager**
Aylesbury
Aylesbury Customer Service Centre (LM0018)
Permanent
Full Time
Salary: £34,000 per annum
Shift Pattern: Tuesday to Saturday (mixture of earlies and lates)
At Currys we're united by one passion: to help everyone enjoy amazing
technology.
As the UK's best-known retailer of tech, we're proud of the
service our customers receive – and it's all down to our team of 25,000 caring
and committed colleagues.
Working as one team, we learn and grow together,
celebrating the big and small moments that make every day amazing.
Join us as a First Line Manager and youll be making the magic happen in our
Customer Services Centres.
You'll be coaching and motivating your team to make
every step of the distribution operation first-class, so we keep making
amazing happen for our customers.
You'll be finding what works well and
striving to make it even better.
You'll believe in getting things right first
time for our customers and love delivering the best customer service, getting
a buzz out of resolving logistical and practical challenges.
It's a great
feeling, one you'll get to experience often.
## **Role overview:**
**As part of this role, you'll be responsible for:**
? Overseeing the running of the site, staffing and other resources.
? Motivating a team of delivery drivers, warehouse teams and support
colleagues to deliver on targets.
? Providing regular and consistent performance feedback.
? Influencing operational decisions.
People skills are one thing, but you'll go a step further here by providing
mentoring that puts performance improvement first.
You won't stop in your
pursuit of the best, for your team, the business and yourself.
Our future and
your future, you'll take charge of them both.
**You will need:**
? Some experience or exposure to people management.
? A track record of contributing to operational success.
? To be confident working and developing a team to deliver for our customers.
We know our people are the secret to our success.
That's why we're always
looking for ways to reward great work.
Alongside 30 days of annual leave
(including bank holiday entitlement) and a competitive pension scheme, you'll
find a host of benefits designed to work for you.
They include:
? Performance related bonus
? Product discounts on the latest tech
? A range of wellbeing initiatives
## **Why join us:**
Join our team and we'll be with you every step of the way, helping you develop
the career you want with new skills, training opportunities and qualifications
and endless variety to keep you learning.
Not only can you shape your own future, but you can help take charge of ours
too.
As the biggest recycler and repairer of tech in the UK, we're in a
position to make a real impact on people and the planet.
Every voice has a space at our table and we're committed to making inclusion
and diversity part of everything we do, including how we strengthen our
workforce.
We want to make sure you have a fair opportunity to show us your
talents during our application process, so if you need any additional
assistance with your application please email
( )(mailto: ) and we'll do our best to
help.